• Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …Work Location : BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel , delivers effortless, personalized and profitable ... sales skills desired. . Proficiency in systems used by the Representative , Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website… more
    MSC Industrial Supply Co. (11/28/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …and EXPERIENCE: * High school diploma or equivalent required. * Perform successfully as a Customer Care Omnichannel Representative for a minimum of six ... Work Location :Harrisburg, PA BRIEF POSITION SUMMARY: The Representative , Customer Care - Regional Omnichannel is responsible for handling customer more
    MSC Industrial Supply Co. (12/21/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …Potential Work Location : Jonestown, PA BRIEF POSITION SUMMARY: The position of Customer Care Representative delivers effortless, personalized and profitable ... in required MSC processes and applications relevant to the Customer Care Omnichannel role. +...skills desired. + Proficiency in systems used by the Representative , Customer Care role, such… more
    MSC Industrial Supply Co. (12/14/24)
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  • Staff Software Engineer

    Sunrun (Harrisburg, PA)
    …within the communication space, connecting customers to Sunrun solar advisors and customer care to ensure a seamless delightful experience across communication ... and texts with AI-powered intelligent routing to ensure the customer promptly reaches the right representative . We...omnichannel communications experience across all parts of the customer journey. Your scope will be broad and deep,… more
    Sunrun (12/20/24)
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  • Contact Center Quality Auditor

    HomeSafe Alliance (Newark, DE)
    …will also identify improvements to performance, processes, and training within the Customer Care department. **POSITION DESCRIPTION** : + Perform quality review ... the Role:_** The Quality Auditor is responsible for performing quality audits on customer interactions in an omnichannel environment to ensure the highest… more
    HomeSafe Alliance (12/18/24)
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  • Director, Global Medical Communications…

    Pfizer (Collegeville, PA)
    …and content strategies across assigned medicine(s) / therapeutic area (ie, Oncology, Primary Care , Specialty Care , Vaccines) to optimize the engagement and reach ... and enhanced publication content development + Develop and implement an omnichannel medical content strategy for assigned therapeutic area(s) /medicine(s) that… more
    Pfizer (12/18/24)
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  • Director, Commercial Performance Reporting…

    Pfizer (Collegeville, PA)
    …for commercial performance, including product performance outcome reporting, omnichannel engagement activities, executive dashboard, and reporting, etc. This ... to drive patient and HCP insights into infrastructure of care * Connect reporting insights together to tell a...colleagues * Written and verbal communication skills * Strong customer service orientation Candidate demonstrates a breadth of diverse… more
    Pfizer (12/22/24)
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