- Michaels (Lancaster, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANCASTER, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Timonium, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Harrisburg, PA)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Fujifilm (Harrisburg, PA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Harrisburg, PA)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- TE Connectivity (Middletown, PA)
- …key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Job Overview: The Customer Service Center ... Customer Care Operations Manager **At TE,... Customer Care Operations Manager **At TE, you will unleash your potential...supporting the vision of the Commercial team and helping Customer Service to deliver the best experience … more
- Rocket Software (Harrisburg, PA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- DuPont (Newark, DE)
- …planet better and give back to communities in which we work and live. ** Customer Quality Manager ** DuPont Electronic Materials has an exciting and challenging ... skills, competencies, and contributions to business results. Get to ** Experience ** a collaborative environment where teamwork is celebrated with...opportunity for a Customer Quality Manager (CQM) in the Semiconductor… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- EDB (Harrisburg, PA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Verint Systems, Inc. (Harrisburg, PA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Suburban Propane (Exton, PA)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive...on the Company. Reporting directly to the (Region) General Manager , you will be primarily responsible for planning and… more
- Ryder System (Harrisburg, PA)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Gap Inc. (Abingdon, MD)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- GCG (Collegeville, PA)
- … Success team members. You will focus on **delivering an industry leading customer experience while supporting the day-to-day work of your team, overseeing ... and Cable, a GCG Company, is a seeking passionate Customer Success / Inside Sales Manager to...ensure that all team members are delivering an industry-leading customer experience + Function as the lead… more
- Penske (Reading, PA)
- …processes as well as provide additional support to other functional areas. The Customer Financial Manager will have accountability for all business planning, ... with the needs of the projects. - Guide finance analysts toward achieving customer objectives. **Qualifications:** - 5-7 years experience in financial analysis.… more
- Ryder System (Mechanicsburg, PA)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! The ** Customer Logistics Manager ** will oversee the day-to-day operations within an ... the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If you possess… more
- Whole Foods Market (Exton, PA)
- …all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... of how labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to root cause underperformance… more
- Walgreens (Perryville, MD)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more