- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- UGI Corporation (Denver, PA)
- Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... in providing best-in-class products and services! Position Summary The Sr. Manager - Customer Experience and Meter-to-Cash (COE) focuses on the improvement… more
- Michaels (Lancaster, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANCASTER, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Harrisburg, PA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- John Deere (Harrisburg, PA)
- …- Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote Position_ ... Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring… more
- Coinbase (Harrisburg, PA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Harrisburg, PA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Harrisburg, PA)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Humana (Harrisburg, PA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Harrisburg, PA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Harrisburg, PA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Harrisburg, PA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more
- Penske (Reading, PA)
- … Insights, this position serves as part of the Market Intelligence and Customer Experience Analytics team within the Marketing & Strategy function. **Major ... **Position Summary:** The Manager , Customer Research & Insights serves...to learn more. Job Category: Other Corporate Job Family: Customer Experience Address: 100 Gundy Drive Primary… more
- UKG (Harrisburg, PA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Harrisburg, PA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Harrisburg, PA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Ryder System (York, PA)
- …Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Manager Customer Logistics** will oversee the day-to-day operations within an ... the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If you possess… more
- Compass Group, North America (Exton, PA)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related … more
- JB Hunt Transport (Harrisburg, PA)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer **Job Description:** **Key Responsibilities:** * Conduct lead generation...: + Bachelor's Degree with 2-3 years of relevant experience , or 5+ years experience in sales,… more