- Insight Global (Reading, PA)
- …products that our customers love. The role will work closely with the Manager, Customer Success Operations to handle the day-to-day operational activities of ... Job Description The Customer Success team is integral to the overall success of Digital Experience as a whole. They are the driving force behind ensuring the… more
- Trellix (Harrisburg, PA)
- …educational offerings, and support . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...gain confidence in the protection and resilience of their operations . Trellix, along with an extensive partner ecosystem, accelerates… more
- Iron Mountain (Harrisburg, PA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager** Iron Mountain is seeking a Digital Customer ... customers so they can optimize their activities using the product. The Digital Customer Success Manager role is responsible for the successful continuation of… more
- Lumen (Harrisburg, PA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Norstella (Harrisburg, PA)
- …of Manager, Client Success you will directly manage a team of up to 9 Customer Success Managers, reporting into the Global SVP of Client Success . Our ... + Ensure team members are trained & ready to support commercial success , with the use of...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- Confluent (Harrisburg, PA)
- …teams. **What You Will Do:** + Help set the rhythm and cadence of the Customer Success & Product organizations to ensure we're delivering and holding ourselves ... + Provide input into learning and development programs for Customer Success teams, in partnership with Product...and software development lifecycle with a heavy emphasis on customer support and customer adoption… more
- Cardinal Health (Harrisburg, PA)
- …alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. ... helping oncology practices navigate the future. The Director, Physician Practice IT Operations will join forces with business and solution/product leaders to plan,… more
- Iron Mountain (Harrisburg, PA)
- …with a focus on innovative solution process & technology design / re-design + Support Operations with performance tools calibration and KPI reporting + Identify ... implementation of physical automation and lean working cells + Support operations change management, roll out and...countries and regions through creating relationships and paths to success with individual operations . + Excellent data… more
- Sharecare (Harrisburg, PA)
- …maintain annual targets. + Meets multiple project implementation targets for timeliness, customer success metrics. + Work collaboratively with the global teams ... everyone. To learn more, visit www.sharecare.com . **Job Summary:** The SVP, Provider Operations position requires a person with a strong background in operations… more
- Lumen (Harrisburg, PA)
- …to produce reports to measure program success and gains senior level customer support for same. + Administratively manages PMO personnel + Leads, directs, ... systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations , program management plans, and… more
- Wolters Kluwer (Harrisburg, PA)
- …products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global Business Services ... division! You will help transform our application operations towards a DevSecOps, lean-agile practices, using AI-augmented Site Reliability Engineering (SRE) to… more
- TE Connectivity (Harrisburg, PA)
- …+ At least 10 years' experience in manufacturing, with proven track record of success in plant operations management, preferably in medical industry + Experience ... Director of Global Operations Strategy - Remote **At TE, you will...associates including 8,000 engineers and worldwide manufacturing, sales and customer service capabilities, TE Connectivity's commitment is their customers'… more
- Graham Packaging Company (Lancaster, PA)
- …drive world-class manufacturing capability. + Developing/implementing best-in-class processes that support meeting all customer commitments, lowering cost, ... and taking action for continuous improvement and growth. **Overview** The Director of Operations will work very closely with the General Manager and the other… more
- FirstEnergy (Reading, PA)
- …Operations , Construction & Maintenance, Trouble Response, Storm Restoration, Meter Operations , and Customer Experience. Financial responsibilities include the ... the position may be located in Greensburg. **Summary:** The Vice President, Distribution Operations serves as an executive for the State's 24/7 electric utility … more
- Vaco (Harrisburg, PA)
- …from Bullhorn, and ensure data accuracy during pre-checks in UKG . ** Operations Support ** : Oversee billing, invoicing, and payroll processes, including ... office. **Duties and Responsibilities:** . **Client Communication** : Provide excellent customer service and tech support , including direct communication with… more
- University of Delaware (Newark, DE)
- Associate Director, Facilities & Event Operations -University Student Centers Job no: 501501 College / VP Area:Vice President for Student Life Work type: Staff ... for the campus, providing vibrant and intentionally planned engagement opportunities that support USCs' learning outcomes, but also those of the Division of Student… more
- Confluent (Harrisburg, PA)
- …at scale. The Operations Manager will work closely with the Director, Customer Success Strategy & Execution, along with Global CSI stakeholders to drive ... organization, which delivers a portfolio of services optimized to support the various stages of the Confluent customer...organization + Track and report on team KPIs and success metrics + Lead projects and initiatives focused on… more
- JPMorgan Chase (Newark, DE)
- This is an illustrious career opportunity where your operations and forward-thinking skills can be valued! As a Data Operations Lead - Vice President within the ... team, you will be responsible for maintaining the day-to-day operations supporting the CAS Market Operations team....improvement, or related field + Excellent Client focus and Customer care working practices + High-level display and sense… more
- Confluent (Harrisburg, PA)
- …becoming a trusted partner to your GTM teams. + Collaborate with Sales, Customer Success , and other cross-functional leaders to identify opportunities to ... operational planning, excellence in execution, and providing first line support . Your role is critical in aligning KPIs to...to the regional strategy, setting the right targets for success , and driving the GTM rhythm of the business… more
- Benco Dental (Harrisburg, PA)
- …to extend and expand chargeback opportunities with Manufacturers + Gathers input to support financial evaluations to assess profitability of Customer offers + ... Strategic Markets Operations Manager Location: Harrisburg, PA Business Unit: Sales...deliver profitable growth in Strategic Markets. The position will support ongoing administration of chargeback and quoting tools. They… more