- Milton Hershey School (Hershey, PA)
- Director of Application Systems - ( 26000001 )...lead a team of professionals to provide operational and end user support for all existing business ... are operational and performing as they should, resolving technical issues, handling end user requests, establishing and maintaining data interchange between… more
- Datavant (Harrisburg, PA)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. Summary: The Director of Infrastructure and Service Delivery provides strategic and operational ... leads infrastructure modernization efforts, oversees vendor-managed network and communications services , and champions IT Service Management (ITSM) practices… more
- Pfizer (Collegeville, PA)
- …**What You Will Achieve** **Design Delivery & Execution** + Execute end -to- end design process for assigned pods under Director guidance + Deliver ... of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams...and tools + Create design templates and components for self- service use + Support Communities of Practice with design… more
- Capital One (Harrisburg, PA)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Harrisburg, PA)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Merck (West Point, PA)
- **Job Description** The Associate Director , Compensation and Equity Operations is a highly visible role, responsible for leading our ongoing cyclical activities and ... and supplier management. + Support process-related escalations with our global service delivery teams and provide training to effectively support compensation… more
- Water Street Mission (Lancaster, PA)
- …To: Vice President of Logistics and Operations Key Internal Relationships: Food Service Director , Director of Outreach Ministries, Advancement Operations ... Facilities Director , Controller. Designated liaisons from Mission Programs, Health Services , Teen Haven, Wonder Academy Anticipated Distribution of Work Flow 25%… more
- Penske (Reading, PA)
- …configuration, maintenance and performance monitoring for these environments. Ensure various end user devices are meeting security and compliance expectations ... the transportation services industry by offering reliable innovative solutions and services using cutting edge technologies. As the Director of Endpoint… more
- Oracle (Harrisburg, PA)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Merck (West Point, PA)
- …+ Translate paper batch records/SOPs into structured EBR logic with clear user prompts, checks, and exception handling to ensure right-first-time execution. + Author ... EBR design for usability, cycle time, error reduction and compliance. + Train end users and superusers; develop SOPs, work instructions, and knowledge articles. +… more
- Lumen (Harrisburg, PA)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Harrisburg, PA)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Penn Medicine (West Chester, PA)
- …Facilitates clinician EHR efficiency through personalization/customization of EHR workspace. Ongoing End User Support: * Participates in on-site at-the-elbow ... the organization. Supports implementation of clinical information systems and promotes clinical end - user adoption throughout PMCCH. Inherent in this position is… more
- Verint Systems, Inc. (Harrisburg, PA)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Harrisburg, PA)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Concentrix (Harrisburg, PA)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more
- Teradata (Harrisburg, PA)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Fox Rothschild LLP (Exton, PA)
- …to non-technical audiences. + Data Management and Analysis + Train and support end -users in data literacy, dashboard usage and self- service analytics. + Deliver ... Data Strategy and Leadership + In conjunction with the Director of Data Analytics and Strategy, develop and execute...analytics roadmap, aligning with strategic business objectives and client service standards. + Lead, mentor and grow a team… more
- Lumen (Harrisburg, PA)
- …full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services , including business development, sales, upselling, cross-selling, migration, and retention. This ... systems, addressing integration challenges, data security, network readiness, and user training. + Accretive Sales: Contribute to revenue growth through… more
