- UGI Corporation (Denver, PA)
- Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... in providing best-in-class products and services! Position Summary The Sr. Manager - Customer Experience and Meter-to-Cash (COE) focuses on the improvement… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Harrisburg, PA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Lancaster, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANCASTER, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Bentley Systems (Exton, PA)
- …IT, or Support + At least 3 years of experience as a Support Manager or equivalent role + Customer service experience with strong leadership skills ... **Support Manager ** **Location:** Hybrid or Home-based, US (ET or...role requires up to 5% travel for home-based colleagues. ** Experience :** + At least 8 years of experience… more
- Coinbase (Harrisburg, PA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Harrisburg, PA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Harrisburg, PA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Harrisburg, PA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Harrisburg, PA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- John Deere (Harrisburg, PA)
- …- Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote Position_ ... Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more
- UKG (Harrisburg, PA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Harrisburg, PA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- General Motors (Harrisburg, PA)
- …assigned territory.** _This job may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and Aftersales (CCA) ... is laser focused on delivering a leading customer experience . We attract more customers by...with our field partners, dealers and end customers. The Customer Resource Manager has a passion for… more
- NTT America, Inc. (Harrisburg, PA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Ryder System (York, PA)
- …Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Manager Customer Logistics** will oversee the day-to-day operations within an ... the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If you possess… more
- Vontier (Harrisburg, PA)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... with ANGI service capabilities **WHO YOU ARE (Qualifications)** + **Education and Experience :** Possess 5+ years of related experience and/or training. An… more
- Walgreens (Dover, PA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Savers | Value Village (York, PA)
- …and information. + Inspect sales floor for shop-ability and ensure a positive customer /donor experience at all points of interaction. + Prioritize and direct ... duty responsibilities and oversee the entire store as acting manager in-charge when assigned. Customer /Donor Service +...requests and complaints. + Deliver a positive and unforgettable customer /donor experience by setting the example for,… more