- GRAIL (Harrisburg, PA)
- …within GRAIL + Through external engagements, elicit, capture and document actionable insights relevant to GRAIL strategy + Participate in local, regional, and ... mindset, open to training and becoming an expert across customer types is preferred. + Excellent communication and presentation...a long-term incentive plan to align company and colleague success over time. In addition, GRAIL offers a competitive… more
- Bentley Systems (Exton, PA)
- …Finance and Marketing leaders. + Build a robust capability to deliver insights from quantitative and qualitative research, including both transactional data analysis ... (or any other physical requirements (https://www.bls.gov/ors/factsheet/visual-overview-of-physical-demands.htm) ). **Qualifications:** + Customer -centric mindset, passion for understanding how a company creates… more
- Parexel (Harrisburg, PA)
- …and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success , we are expanding our esteemed Medical Sciences Team and seeking an ... and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of… more
- Oracle (Harrisburg, PA)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- NTT America, Inc. (Harrisburg, PA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Pfizer (Collegeville, PA)
- …Analytics (GCA) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions. With colleagues ... a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's...a data-driven organization. This role will work closely with senior business stakeholders in the Chief Marketing Office (CMO)… more
- Capital One (Harrisburg, PA)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Coinbase (Harrisburg, PA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Ricoh Americas Corporation (Exton, PA)
- …drive awareness, growth, and consistent messaging. Leverages market intelligence and customer insights for refinement. + Portfolio Management: Coordinates ... ** Senior Director, Portfolio Marketing Business Partner - WEX**...effectively. + Able to gather and analyze market data, customer insights , and competitive intelligence to inform… more
- Oracle (Harrisburg, PA)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Harrisburg, PA)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Oracle (Harrisburg, PA)
- …frameworks (eg, HIPAA, HITRUST). + Partner with field engineering, implementation, and customer success teams to ensure frictionless deployment, integration, and ... customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- **Job Summary** ** Senior Manager, Digital Content and Social Strategy** Position Overview The Senior Manager, Digital Content & Social Strategy is responsible ... serve. Reporting to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social media strategy, analytics, digital… more
- Constellation (Kennett Square, PA)
- …are covered by Constellation's standard travel policy. **PRIMARY PURPOSE OF POSITION** The Senior Manager of Sales will report to the Executive Director of Regional ... for customers while maximizing relationships and achieving our sales goals. The Senior Manager of Sales will directly supervise a team of regional, territory-based… more
- CVS Health (Harrisburg, PA)
- …metrics, and resolving escalations. + Develop product requirements and roadmaps, integrating customer feedback and market insights into strategic planning. + ... - and all about the people Aetna serves. The ** Senior Manager, Partner Product** plays a pivotal role in...regulatory compliance - all to accelerate organizational growth and success . In addition to technical leadership, this role fosters… more
- Capital One (Harrisburg, PA)
- Senior Manager, Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you ... data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital… more
- Pfizer (Collegeville, PA)
- …significant acceleration from traditional design approaches. Operating at the intersection of customer insights , design systems, and product delivery, you will ... to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our...customer , you will leverage AI tools to deliver insights in days and MVPs in a few weeks;… more
- PagerDuty (Harrisburg, PA)
- …improvement. + Experience collaborating with cross-functional teams (engineering, design, sales, customer success ). + Must be currently authorized to work ... Product Manager, Incident Analysis to join our talented, customer -focused Incident Management team! As Senior Product...through launch and iteration, with a focus on data-driven insights . + Collaborate with design and engineering to deliver… more
- Teradata (Harrisburg, PA)
- …global, cross-functional teams + Data-informed mindset: comfortable using performance insights to improve content effectiveness + Customer -centric approach: ... major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise....the enterprise. **What You'll Do** We are seeking a Senior Manager, Content & Creative to serve as the… more
- Coinbase (Harrisburg, PA)
- …The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of ... product and support to transform the customer experience. We're hiring a Senior Program...Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage… more
