- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...to experiment with us? The Position The Consumer CX Manager will be a critical driver in ensuring the… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring the… more
- Wilson Language Training (Trenton, NJ)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Cisco (Trenton, NJ)
- Application window is expected to close on 11/12/2024 What You'll Do As a Customer Success Manager , you play a crucial role in helping our customers ... partners to understand their challenges and objectives, and collaborating with Sales, Customer Success , Renewals, and Business Entities to identify use cases… more
- Verint Systems, Inc. (Trenton, NJ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** Customer Success Manager (CSM) is responsible for driving … more
- Verint Systems, Inc. (Trenton, NJ)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- Wolters Kluwer (Philadelphia, PA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will manage all CS health programs with a focus on… more
- Cardinal Health (Trenton, NJ)
- …wherever WaveMark operates within the customer 's organization. The WaveMark ** Customer Support- Success Manager ** is accountable maintaining the team, ... We currently have one opening located remote in the United States. The WaveMark Customer Success team touches all aspects of the customer 's lifecycle, and we… more
- Teradata (Trenton, NJ)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong exposure and knowledge of the… more
- HealthEdge Software Inc (Trenton, NJ)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- FranklinCovey (Trenton, NJ)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Trenton, NJ)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- Wolters Kluwer (Philadelphia, PA)
- …lines + Sr. CSS will be responsible for project planning, in conjunction with Customer Success Manager (report internally and externally on updates, identify ... and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor...updated + In conjunction with Account Executive & Engagement Manager , Sr. CSS will be responsible for planning and… more
- Wolters Kluwer (Trenton, NJ)
- The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- RELX INC (Philadelphia, PA)
- …moving forward at the institution and transition the implementation plan to the Enterprise Customer Success Manager and into steady state for post ... to deliver successful product implementation services? Are you passionate about driving customer success and motivated by client satisfaction? About our Team… more
- Cengage Group (Philadelphia, PA)
- …at-risk individuals + Work closely with Ready To Hire team, Instructors and our Customer Success Manager to ensure student's needs are addressed ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well...+ Minimum of two years of successful operations or customer service experience. + Values and appreciates diversity of… more
- Windstream Communications (Trenton, NJ)
- …management as needed. + Other duties assigned by management. + You will report to a Manager , Customer Success **Do You Have?** + High level of comfort ... and procedure **Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management + Familiarity with… more
