- Fannie Mae (Washington, DC)
- …country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise the team ... of workplace technology platforms, including the implementation of ServiceNow Workplace Service Delivery (WSD) modules and Microsoft Places. You will work across… more
- iCIMS (Washington, DC)
- …iCIMS Talent Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes ... + Monitor account health and execute Risk Mitigation and Call to Actions () for at-risk customers. + Partner...Partner with Community and Training teams to deliver targeted Customer Education and promote self- service resources. +… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Please Note: This posting is an ongoing pool for those interested in the Customer Service Advisor position. The department will review applications as ... Position Information Functional TitleCustomer Service Advisor - Call ...diploma or equivalent + 2+ years customer service experience in an inbound or outbound call… more
- UNUM (Washington, DC)
- …be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is ... **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the...role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to… more
- Pearson (Washington, DC)
- …or enrollment support in a customer -facing, high-volume environment, with prior call center or customer service experience strongly preferred. + ... or limit the duties of the position. **Purpose of the position** The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a… more
- Sharecare (Washington, DC)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... . **Job Summary:** CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of...interacting with people and be committed to providing stellar customer service and empathetic guidance for members… more
- Travelers Insurance Company (Washington, DC)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service , Sales **Compensation Overview** The annual base salary range provided ... a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently… more
- PNC (Washington, DC)
- …Identifies client requirements and recommends appropriate services. + Responds to customer inquiries on internal products, services and credit card processing ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Adams and Associates (Laurel, MD)
- …- 5:00pm, Saturday and Sunday 7:00am - 4:00pm. Key Responsibilities: Providing Good Customer Service : + While being stationed at the "Welcome Center", Security ... and Associates is a 100% employee-owned company that is service -focused and outcome-driven. We began as a small business...resolution and reduction of future occurrences.The Safety & Security Advisor is the first point of contact when there… more
- PNC (Washington, DC)
- …valued and have an opportunity to contribute to the company's success. As a Wealth Advisor within PNC Wealth Management you will be a part of one of the fastest ... of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals to internal… more
- PNC (Washington, DC)
- …of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals to internal ... communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up....upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...with the relationship, as needed. As the consultant and advisor , support future sales, resigns and net new business… more
- Eaton Corporation (Beltsville, MD)
- …a **Field Service Electronics Technician** to join our team of world-class customer service professionals. This position is based in the greater Baltimore, ... on-site emergency repairs, start-up services and preventative maintenance in an on- call environment with regional responsibility. Products to include UPS systems,… more
- STG International (Rockville, MD)
- …call physician coverage by phone for FOH occupational health clinics when needed. Customer Service . Responds to customer inquiries about medical aspects ... District Medical Advisor (OWCP), and the Psychological Assessment and Consultation Service (PACS); . Ensures that MEP providers submit monthly billing in a… more
- Mobile Communications America (Timonium, MD)
- …job site customer . + Has the ability to participate in a rotating 24-hour on- call customer maintenance contract program. + Maintain a safe and neat work area ... MCA, your trusted advisor for wireless communications, data, and security, is...Conduct On-Site benchmark testing and post processing. + Wireless Service Provider call testing and Public Safety… more
- PNC (Potomac, MD)
- …tasks as determined by the business.Ensures execution of team processes, such as pre- call planning, post- call debriefs and relationship reviews. Serves as the ... proposition through a joint Banking and Investing partnership with a PNC Financial Advisor . + Ensures a strong client commitment and advocacy by delivering proactive… more
- Mobile Communications America (Timonium, MD)
- MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced **Communication Systems Technician** in the **Western Maryland** ... **Voice (MSS)** division. MCA seeks team members who share our values: service , growth, teamwork, and safety. As a Military Friendly Employer, we welcome… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...mitigating risk. This individual will serve as a key advisor to the Board of Directors, General Counsel, CEO,… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...Partner with the CAO and serve as the lead advisor to the Board's Compensation Committee, managing executive compensation… more
- PNC (Odenton, MD)
- …businesses with annual sales from $1 million to $5 million. As a trusted advisor within a fast-paced, dynamic environment you will leverage your business acumen to ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
