- Foxhole Technology (Washington, DC)
- …Foxhole Technology is seeking an experienced Subject Matter Expert Software Production Management Lead as part of a team of information assurance professionals ... Overview Position: Software Product Management Lead Location: Washington DC (Hybrid) Clearance: Secret Start:...prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …(Operators, Station Managers and Transportation Supervisors), elevate operational performance, enhance customer service and champion a culture of safety, ... Operations Job ID: 251091 Location: MD-Metro Bldg New Carrollton Full/ Part Time: Full-Time Posting Open-Close 12/10/2025 - 12/20/2025 Union...with the Superintendent to ensure a high level of customer service is provided to the public.… more
- AeroVironment (Washington, DC)
- …Support Departments, organizes and supports trade shows, flight demonstrations, training, and customer service visits + Other duties as assigned **Basic ... campaign, to include factors relating to geopolitics, government requirements, and customer operational demands, and familiarity with regional cultures and customs.… more
- FleishmanHillard (Washington, DC)
- …As the primary expert on a client engagement, the Research Director will lead primary projects across a variety of business contexts, including (but not limited ... recommendations. On the measurement side, the Research Director will lead multiple teams in the concurrent execution of measurement...the communities in which we live and work. As part of our ongoing effort to be the world's… more
- American Bankers Association (Washington, DC)
- …to represent ABA and work well with senior representatives of the industry. + Strong customer service skills and the ability to guide team members to achieve ... is the banking industry's champion. Joining ABA makes you part of a team that: - has Extraordinary People...customer service excellence. + Ability to think… more
- Fannie Mae (Washington, DC)
- …YOU WILL MAKE* As a valued colleague on our team, you will lead the strategy, implementation, and lifecycle management of workplace technology platforms, including ... the implementation of ServiceNow Workplace Service Delivery (WSD) modules and Microsoft Places. You will work across Digital Workplace, HR, Network, Security, and… more
- Stratasys (Washington, DC)
- …industry leading comprehensive solutions that Stratasys offers (machines, materials, SW, service and contract manufacturing), as well as emerging technologies in the ... with internal departments to ensure a cohesive approach to customer success. Additionally, you will work closely with our...use of our large sales tech stack. + Indirectly lead comprehensive team (Stratasys salespeople and Partner salespeaople0 +… more
- Ally (Washington, DC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- Jet Aviation (Washington, DC)
- …skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and ... department and support departments to enhance performance and foster a customer -centric sales culture. + Collaborate closely with operations, marketing, and client… more
- AeroVironment (Arlington, VA)
- …Support Departments, organizes and supports trade shows, flight demonstrations, training, and customer service visits + Other duties as assigned **Basic ... campaign, to include factors relating to geopolitics, government requirements, and customer operational demands, and familiarity with regional cultures and customs.… more
- Burlington (Forestville, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- Zoom (Washington, DC)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Palo Alto Networks (Washington, DC)
- …with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...engineering, threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless… more
- Coinbase (Washington, DC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- BJs Wholesale Club (Pasadena, MD)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Maryland Department of Transportation (Anne Arundel County, MD)
- IT Service Delivery and Business Relationship Lead (DOT Executive V) Salary $111,484.00 - $173,775.00 Annually Location Anne Arundel County Job Type Full Time ... (MDOT TSO), seeks a dedicated advocate and primary liaison to fill the IT Service Delivery and Business Relationship Lead (DOT Executive V) role. The incumbent… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/6577/ service -management- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... active in client's networks and posing a potential threat. Provides the customer with assessments and reports facilitating situational awareness and understanding of… more
