- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- YKK AP America Inc. (Elkridge, MD)
- …+ High school diploma or general education degree (GED) plus 2 years of customer service experience, preferably in the glazing industry. + Be vigilant about ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis in compliance with federal and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Washington, DC)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- Fedcap (Washington, DC)
- … customer 's skills, interests, and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer ... + Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to… more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving) Education: Degree ... Responsibilities Support the ODNI CIO in the development of an IT service catalog with reference architecture, provide broad technical guidance to staff; and,… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... 11, 2001, attacks, the USS Cole bombing; and any case prosecuted by a military commission. Chenega Corporation in...directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving). Desired Requirements: ... integration and interoperability of disparate capabilities developed by separate service providers. Oversees all end-user services, from hardware and software… more
- US Air Force - Agency Wide (Fort Meade, MD)
- …- Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals ... dependencies, content, uniqueness, and standards of the various National IC and Service ISR architectures. Evaluates information derived from IC, DoD, and USAF… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Lumen (Washington, DC)
- …or reporting templates, and obtains feedback from all affected groups to meet customer requests + Interfaces with customers on service performance and assisting ... leadership and direction to ensure required actions are taken to meet customer requirements. **The Main Responsibilities** + Fulfills the contract's requirement for… more
- Architect of the Capitol (Washington, DC)
- …that maximize resource utilization and efficiency. Act as the authorized representative for the Chief Engineer in high-level meetings and technical discussions, ... Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability...must certify that you have registered with the Selective Service System. If you are exempt from registration under… more
- Genesis Healthcare (Waldorf, MD)
- …children at home and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and independent living facilities, ... This position also assists in ensuring coordination of services are successful, customer relations are following the highest standard, and referral sources have… more
- Sunrise Senior Living (Silver Spring, MD)
- …decorum at all times, and oversees the dining room flow, tray delivery service flow, balances the serving responsibilities among the dietary staff. Responsible for ... complies with all federal, state and local regulatory procedures regarding food service . **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the… more
- CACI International (Washington, DC)
- Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. You… more