- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch Mission Support… more
- Brivo (Bethesda, MD)
- Summary As a Customer Success Manager , you will play a pivotal role in our Customer Success organization, driving customer satisfaction and sales ... proactive problem-solving Qualifications + 3+ years of experience in a Customer Success , Account Management, or similar client-facing role, preferably in the… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Microsoft Corporation (Alexandria, VA)
- …regardless of segment - Civilian, Defense, or intelligence community. We are looking for a Customer Success Account Manager who will build customer , ... the world. You can help us achieve our mission. **Responsibilities** The Customer Success Account Manager initiates conversations with customers to connect … more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** ... As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a… more
- Pegasystems (Washington, DC)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Microsoft Corporation (Annapolis Junction, MD)
- …agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and ... to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in… more
- Zoom (Washington, DC)
- …space + Partnering closely with the customer account team ( Account Executive and Customer Success Manager ) to drive and strengthen the customer ... Zoom product suite to address their business needs. + Partnering with Customer Success Manager to notify customers about prouct enhancements and incremental… more
- Capital One (Mclean, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management - DevX Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Lumen (Washington, DC)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- Proofpoint (Maryland City, MD)
- …either as a Sales/Systems Engineer, Technical Account Manager , Security Engineer, Customer Success Manager , or Product Support, preferably in the ... and tell a compelling story that will excite your customer and have them eager to hear more. Your...in values that inspire belonging, empower purpose and drive success -every day, for everyone. We encourage applications from individuals… more
- iCIMS (Washington, DC)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- SHI (Washington, DC)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- CVS Health (Washington, DC)
- …in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer ... Mental Wellbeing's value proposition and aligns it to clients defined success metrics and objectives. + Proactively identifies cross-sell opportunities and ensures… more
- PagerDuty (Washington, DC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Amazon (Arlington, VA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence org, you... Customer Success Center of Excellence org, you will drive enterprise...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …that nurture relationships and accelerate growth. You'll partner closely with Sales, Customer Success , Product Marketing, and Revenue Operations to align unified ... Customer and Lifecycle Marketing Manager Job...+ **Champion customer advocacy** , partnering with Customer Success to develop case studies, referrals,… more
- Capital One (Washington, DC)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more