- Applied Research Solutions (Washington, DC)
- …as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the POX Customers site ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...adaptable and to work constructively with a technically diverse team is also crucial. + A willingness to learn… more
- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service, Help Desk Support,Technical Support **Certifications:** Security+ CE - ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- CyberData Technologies (Rockville, MD)
- …is seeking an experienced and customer-focused Help Desk Manager to lead and oversee a team responsible for providing exceptional IT support. This role ... Job Title : Help Desk Manager Location: Rockville, MD...+ Provide daily supervision and direction to the Service Desk team , offering phone and in-person support… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/service- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_ **Category** _Information… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Bachelor's Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5 years of experience as a ... provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks incidents....Customer Service Representative or Help Desk Operator. 0-2 years of management… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 to 5 ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...ability to improve and elevate every story. The Climate Desk is a highly collaborative team ; editors… more
- IHG (Alexandria, VA)
- …budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead ... Reporting into the Director of Rooms you'll manage a team of front desk employees across several...work to a wide range of benefits designed to help you live your best work life - including… more
- General Dynamics Information Technology (Washington, DC)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** HELP DESK TECHNICIAN V** Advance how our customers operate while you ... advance your career. Join **GDIT** as a ** Help Desk Technician V** and build an...Lead , manage, and mentor a 4-6-person Executive Support Team + Provide white-glove technical support to senior executives… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- The Gathering Spot (Washington, DC)
- …experience. The Community Experience Lead will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects ... to the club, introduce them to community touchpoints, and help integrate them into the culture. Collaborate with programming...Leadership & Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality,… more
- TekSynap (Springfield, VA)
- …testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and ... (FW) SME with Six (6 plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This… more
- Amazon (Arlington, VA)
- Description The Sales Operations Lead , NAMER supports strategic sales execution in the Geo. The Ops Lead will work with Sales Leadership and the field to achieve ... drive continuous improvements in field productivity. The role will lead NAMER's forecasting & pipeline work, and provide our...analytics to assist in supporting a world class Sales Team . This role is of strategic significance and high… more
- General Dynamics Information Technology (Washington, DC)
- …supporting an enterprise ecosystem + 3+ years managing technical staff as a manager/ team lead + Expertise in (or equivalent experience): + Vulnerability ... people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today...infrastructure engineering support-related needs. This role will manage a team that supports the infrastructure operations tasks of a… more
