- HomeSafe Alliance (Lansing, MI)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- Fresenius Medical Center (Lansing, MI)
- …Home Therapies PCT **PURPOSE AND SCOPE:** Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for ... Builds and maintains strong communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care … more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …the Residential Supervisor (RS), the Direct Support Professional (DSP) will provide quality care to clients in the residential program. DSPs assist in the provision ... of direct care , support, and supervision of clients to the extent...for clients. DSP will maintain facility cleanliness standards. Excellent customer service is provided to clients and other stakeholders… more
- Fresenius Medical Center (Lansing, MI)
- …with clinics and physicians by meeting minimum call expectations per day. + Identifies customer needs and presents the value of working with FMC to meet those needs. ... Utilizes customer focused selling skills in presentations and in-service activities....be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area. +… more
- Lincoln Financial Group (Lansing, MI)
- …72954 **The Role at a Glance** We are excited to bring on a Claims Customer Care Associate to join our claimant excellence team supporting Group Protection in ... to perform in this fast-paced environment. As a Claims Customer Care Associate, you will be responsible...(example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between… more
- Cardinal Health (Lansing, MI)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Michaels (Lansing, MI)
- …of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights ... Store - LANSING-DELTA TOWNSHIP, MI Deliver friendly customer service, help customers shop our store, and...help performing these essential functions of your job, please contact your supervisor so that we may engage in… more
- Morley (Lansing, MI)
- …with the product + Proactively contact customers to help them have the ultimate customer care experience so they are happy with their purchase + Support the ... and productivity guidelines **_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant,… more
- Conviva (Lansing, MI)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Sunrun (Lansing, MI)
- …within the communication space, connecting customers to Sunrun solar advisors and customer care to ensure a seamless delightful experience across communication ... channels throughout the customer journey. Today, our main forms of communication are...needs. Additionally, success in this role requires experience in contact center software such as NICE CXone… more
- Guardian Life (Lansing, MI)
- …of $21.00 per hour with a 3% anual bonus target.** **Position Summary** The Customer Care Associate role supports Guardian's mission to keep our promises and ... of questions related to your experience in handling various customer issue examples, your internet connectivity, and your typing...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Evolent Health (Lansing, MI)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...Marketing Development Manager (MDM) is the dedicated point of contact for each facility, acting as trainer, consultant, advisor,… more
- Glory Global Solutions (Lansing, MI)
- …Field Service team, you will be empowered to:* Directly manage all aspects of customer service and care with our clients * Independently troubleshoot and repair ... cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash...we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing… more
- Prime Therapeutics (Lansing, MI)
- …Experience with pharmaceuticals in a pharmaceutical sales, retail, or managed care environment, including contact with physicians/prescribers. + Management ... pharmacists/nurses and time management. Responsible for the delivery of superior customer service by maximizing employee clinical performance and ensuring calls are… more
- Highmark Health (Lansing, MI)
- …an IT landscape that covers data, network, hardware, software, and data center facilities. Evaluate current state technology requirements and assess new and upcoming ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of more complex enterprise… more
- Highmark Health (Lansing, MI)
- …an IT landscape that covers data, network, hardware, software, and data center facilities. Evaluate current state technology requirements and assess new and upcoming ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Walgreens (Lansing, MI)
- … customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help proactively, ... Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong...you an entry point to a career in health care by guiding you in taking steps towards becoming… more
- Evolent Health (Lansing, MI)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...area:_ **Serve as the Business Area's FP&A Point of Contact -** + Produce monthly financial packages / reports… more
- Michaels (Lansing, MI)
- …of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights ... stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store...help performing these essential functions of your job, please contact your supervisor so that we may engage in… more
- Evolent Health (Lansing, MI)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...resolving user issues and understanding user terminology + Providing customer support to both internal and external customers +… more