- HomeSafe Alliance (Lansing, MI)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Lansing, MI)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- Peckham, Inc. (Lansing, MI)
- …in Business Administration , Management, or another related field . + 5-7 years of experience leading contact center operations. + Experience with ... roles.* Peckham, Inc. - Assistant Vice President (AVP) of Contact Center Solutions The Assistant Vice President...to achieve their highest potential and elevate the overall customer experience . + Identify new opportunities and… more
- HomeSafe Alliance (Lansing, MI)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Lincoln Financial Group (Lansing, MI)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... - Wednesday Schedules. Pay will be negotiable based on experience . Job Description: This position will be fully on...that system resources are not being over-utilized by one customer . Opens trouble tickets and assign to the appropriate… more
- State of Michigan (Lansing, MI)
- …select your level of experience : + One year of experience in a customer contact center or a customer service position with focus on customer ... + Two years of experience in a customer contact center or a...of experience in a customer contact center or a customer ...+ Three years of experience in a customer contact center or a… more
- Signet Jewelers (Lansing, MI)
- …and holidays * A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skills We put our ... celebrate the special moments in their lives * Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Signet Jewelers (Howell, MI)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... to help our customers celebrate the special moments in their lives* Strong customer service, sales, retail and/or jewelry experience * Flexible availability to… more
- Fresenius Medical Center (Lansing, MI)
- …with clinics and physicians by meeting minimum call expectations per day. + Identifies customer needs and presents the value of working with FMC to meet those needs. ... Utilizes customer focused selling skills in presentations and in-service activities....be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area. +… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …the application process now to secure the opportunity to gain healthcare experience in a team-oriented environment! No prior healthcare experience required. ... Origami's Human Resources team to learn more about the employment experience at Origami Rehabilitation! ###@origamirehab.org Position Summary: Under the direct… more
- Highmark Health (Lansing, MI)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- State of Michigan (Dimondale, MI)
- …, please enter n/a. 07 How many years of work experience do you have providing customer service in a call center environment? + None to less than one year + ... years + Five years or more 08 Briefly describe your work experience providing customer service in a call center environment. If you have no experience ,… more
- Sutherland Global Services (Lansing, MI)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more
- State of Michigan (Lansing, MI)
- …of experience equivalent to the experienced level in state service. 03 Do you have experience working in Customer Service? + None to Less than 1 year + 1-3 ... inquiries received via phone calls in a call center environment, request forms, application documents, written correspondence or...+ 5 or more years 04 Briefly describe your experience working in customer service. If no… more
- Highmark Health (Lansing, MI)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... subject-matter direction to lower-level representatives. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints via written, telephonic and face-to-face… more
- Windstream Communications (Lansing, MI)
- …foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service** **Job Function** ** Customer Contact ** **Pay ... handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a...inbound calls are driven by a variety of different customer needs. The Kinetic Cable Specialist is primarily responsible… more
- Dart Container (Mason, MI)
- …problems Preferred Skills and Qualifications: + Six (6) months of customer service experience in a call/ contact center environment + Data entry ... following: + High School diploma or equivalent + Six (6) months of experience in a customer service field + Excellent verbal and written skills in both Spanish… more
- CVS Health (Lansing, MI)
- …members with viable resources to address those needs. **Required Qualifications** + 1 year of customer service and call center experience + 1 year ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...Health Wellbeing. Our goal is to deliver an integrated experience across the breadth of RFL, Behavioral Health and… more
- Morley (Lansing, MI)
- …with the product + Proactively contact customers to help them have the ultimate customer care experience so they are happy with their purchase + Support the ... guidelines **_Eligibility Requirements_** + One or more years of customer service experience (previous call center...to participate in the application or interview process, please contact ###@morleynet.com . Thank you for your interest in… more