- SolomonEdwards (Lansing, MI)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Merck (Lansing, MI)
- …the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer -facing ... as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist ...represent the field facing channel to drive an omnichannel experience with our customers. The individual will triage and… more
- Merck (Lansing, MI)
- …technology. + Consult with owners, managers and users as required to improve customer experience . + Ensure all questions are expediently addressed, resolved and ... Adaptability, Agricultural Economics, Agriculture, Farming, Animal Husbandry, Case Study Research, Customer Communications, Customer Experience Design, … more
- Capital One (Lansing, MI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... influence and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer Trust… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- The Hertz Corporation (Lansing, MI)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer… more
- Concentrix (Lansing, MI)
- …knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist , Renewal Sales (Remote) ... Home (https://jobs.concentrix.com/) "Job Details ** Specialist , Renewal Sales** Operations Other Location United States...role include: + 2+ years of experience working in a customer service or… more
- State of Michigan (Lansing, MI)
- …analysis, computer programming, information assurance, IT project management or mathematics. Experience Information Technology Specialist 14 Three years of ... Information Technology Specialist 14 (Infrastructure Specialist ) Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5154592)...position? + Yes + No 04 How many years' experience do you have in customer support?… more
- Oracle (Lansing, MI)
- **Job Description** Oracle Customer Solutions for Industries delivers Oracle solutions to customers in multiple industries. This includes the Utilities, Construction ... lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management,… more
- Sumitomo Pharma (Lansing, MI)
- …highly motivated individual for the position of **Multi-Specialty Portfolio Specialist .** In this field-based role, the **Multi-Specialty Portfolio Specialist ... tactical, energetic and thrive in a nimble organization. The **Multi-Specialty Portfolio Specialist ** will demonstrate a sense of urgency to prepare and successfully… more
- Bayer (Lansing, MI)
- … within Bayer's Radiology business unit, you are essential to enhancing customer experience through expert-level training and support for Bayer Radiology's ... **Clinical Performance Specialist - Radiology - Indianapolis, IN** **PURPOSE** As...working with Portfolio Reps, Strategic Account Managers, Channel Management, Customer Success Team and Inside Sales with the intent… more
- Zurich NA (Lansing, MI)
- …+ Serving as a customer industry advocate with a focus on improving the customer experience by understanding their risk and offering the best end to end ... Underwriting Specialist OR Executive Underwriter- MM Complex Property 129315...offer a solution that provides the contract certainty the customer needs + Demonstrating strong analytical skills and executing… more
- Wilson Language Training (Lansing, MI)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- Pfizer (Lansing, MI)
- …Coordination + Coordinate with other customer facing teams to elevate the customer experience + Coordinate with other Subject Matter Experts (SME's) where, ... patients.Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance,… more
- Cognizant (Lansing, MI)
- …expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to ... highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's...Client Partner blending strategic, tactical and 'street savvy' sales experience . Are you ready to be a change-maker? At… more
- Zurich NA (Lansing, MI)
- …is currently looking for a Senior Risk Engineering Consultant OR Risk Engineering Specialist with extensive experience in power plant operations to join the ... professionals and agents across company business segments. + Developing and implementing customer service strategies that reduce loss and improve customer … more
- Educational Testing Service (Lansing, MI)
- …prioritizing. can effectively address projects, requests and other competing priorities * Customer Focused. Keeps the employee experience at the forefront when ... responsible experience as a Digital Workplace Collaboration Engineer, or Specialist with focus on emerging technologies, such as AI/Copilot, in mid to… more
- Concentrix (Lansing, MI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... 401(k) retirement plan, paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part… more
- Wolters Kluwer (Lansing, MI)
- **Sr. Account & Relationship Executive (Sr. Sales Executive , Risk & Controls Specialist , Audit & Assurance)- Remote (West Coast) R0052136 | CP/ESG TeamMate | WK ... Relationship Executive (Sr. Sales Executive , Risk & Controls Specialist , Audit & Assurance** ), you will manage the...of account needs will drive business growth and enhance customer satisfaction. Your specific focus will be an driving… more
- Merck (Lansing, MI)
- **Job Description** **Respiratory Sales Sr. Specialist ** The Respiratory Sales Senior Specialist (RSSS) plays a vital role in bridging the gap between medical ... sales discussions with health care providers and business professionals to align customer needs with company products according to product labelling. + Demonstrate… more