- WestRock Company (Lansing, MI)
- Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead ... customer service teams, and support strategic initiatives...customer service teams, and support strategic initiatives for the plant...* Serve as an escalated point of contact for customer issues by supporting Customer Service… more
- JB Hunt Transport (Lansing, MI)
- …Bachelors: Supply Chain Management, GED (Required), High School (Required) **Work Experience:** Customer Service /Account Manager , Sales **Job Opening ID:** ... **Job Title:** Business Development Manager **Department:** Sales, Marketing & Product Management **Country:** United States of America **State/Province:** Michigan… more
- JB Hunt Transport (Lansing, MI)
- …GED (Required), High School (Required) **Work Experience:** Business Administration, Customer Service /Account Manager , Military, Transportation/Logistics ... tendered from customers and trace loads as needed and handle any other customer service related duties + Foster excellent customer relations by promptly… more
- JB Hunt Transport (Lansing, MI)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Oracle (Lansing, MI)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... **Job Description** The Oracle Health Customer Success Manager is responsible for...CIOs. * Prior experience with Oracle Health products and service offerings preferred. * Strong project management skills including… more
- SHI (Lansing, MI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- ICF (Lansing, MI)
- Description **Program Manager , Customer Care Services** **Location: US Remote (Preferred location Michigan or Surrounding States)** **Ready to make a ... candidate has stable high-speed internet service and a suitable work environment. The program manager may be required to travel up to 6 times a year to key ICF… more
- Coinbase (Lansing, MI)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Lansing, MI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- General Motors (Lansing, MI)
- …Ability to Travel with in the Assigned the Assigned Region. **Why GM Envolve?** As a Customer Success Manager , you will be a vital partner to both customers and ... in Michigan.** **The Role:** GM Envolve is actively seeking passionate and proactive Customer Success Managers (CSMs) to support the post-sales journey for our fleet… more
- Fujifilm (Lansing, MI)
- …of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... **Position Overview** The District Manager will report to the Regional Support ...transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's… more
- Oracle (Lansing, MI)
- …learning activities and gain exposure to areas of the business that are foundational to customer success and service , + Work with a team of TAM professionals to ... collaborate and build foundational customer management skills in a team setting, + Gain...team setting, + Gain exposure to the portfolio of Customer Success Services offerings and understand the key components… more
- Capital One (Lansing, MI)
- Manager , Travel Service : Velocity Black (Remote)...to help elevate others through their career in the customer service and concierge space to the ... will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every… more
- Trek Bikes (Okemos, MI)
- …sweet? Then come join us! Job LocationTrek Store Okemos Summary Job Description As Service Manager , you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary... has the best experience. You'll be the primary service advisor at the shop, integrating the sales and… more
- Sodexo (Lansing, MI)
- **Role Overview** **SodexoMAGIC** is seeking a **Food Service Manager ** to join our team at **Lansing School District** in **Lansing, Michigan.** In this ... professional communication skills, and a passion for a high level of customer service + prioritize tasks and exhibit flexibility to take on additional… more
- CVS Health (Holt, MI)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager onsite, the Operations Supervisor or Shift ... communicate information both to and from store management and crews2. Customer Service + Assist customers with their questions, problems and complaints +… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records...and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal… more