- CAI (Lansing, MI)
- …R3565 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will be our client's first ... North Carolina per our client's requirements. **Job Description** We are looking for a Customer Service Representative to provide first point of contact for… more
- Highmark Health (Lansing, MI)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Conviva (Lansing, MI)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... (speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center. + High school diploma or equivalent + Ability to… more
- CVS Health (Lansing, MI)
- …to meet daily metrics with speed, accuracy and a positive attitude. - Strong customer service skills to coordinate service delivery including attention to ... and outbound touchpoints to solve members' needs and create behavioral change. How we do this is through a...energetic blend of salesperson, healthcare navigator and health plan customer support representative . The Associate is responsible… more
- General Motors (Lansing, MI)
- …revenue and business-impacting value in this via audience selection and behavioral engagement. + Deep knowledge of marketing media measurement techniques, including ... one of the following methodologies: media mix modeling, multitouch attribution, customer lifetime value, customer loyalty and churn, behavior-based segmentation,… more
- Guardian Life (Lansing, MI)
- …to manage continually changing priorities and the ability to prioritize work based on customer service needs and departmental regulations + The ability to remain ... aptitudes, work experience, restrictions and limitations, educational background, and behavioral /motivational factors to determine viability of and probability of… more
- Highmark Health (Lansing, MI)
- …nursing and pharmacy services demonstrated. + Consultation with Patient Account Representative regarding initial and on-going reimbursement status of patients. + ... Participate in the Performance Improvement program. + Participate in in- service programs for other health care professionals and for...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more