- TEKsystems (Lansing, MI)
- …This is a role where you will be able to make a genuine difference to clients as well as contribute towards company and personal growth. If you have prior experience ... in customer service roles and want a workplace that will take your skills and goals seriously, you are encouraged to apply. + Answer inbound calls providing education, enrollment, and helpline services for the State of Michigan. + Assist callers with the… more
- Morley (Lansing, MI)
- …diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... **_Location: Remote - Michigan residents_** In this remote Customer Service Representative position at Morley,...with customers) + Available to work shifts within the call center 's hours of operation: + Monday… more
- Conviva (Lansing, MI)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Evolent Health (Lansing, MI)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- State of Michigan (Dimondale, MI)
- …N/A. 05 How many years of work experience do you have providing customer service in a call center environment? + None to less than one year + One to three years ... than five years 06 Briefly describe your work experience providing customer service in a call center environment. If you have no experience, please enter N/A. 07… more
- Merck (Lansing, MI)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Merck (Lansing, MI)
- …must reside within the territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based on candidate's location within ... customers) will be hired at the S2 Oncology Sales Representative level. Candidates with more than 2 years of...and an essential function of your job is to call on external stakeholders who require vaccination to enter… more
- Sutherland Global Services (Lansing, MI)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries . In times of high call volumes, phone calls may be received back-to-back with...detail + Sufficient Internet speeds while connected to a Remote Desktop Session (10MB Download / 2MB Upload) +… more
- Sutherland Global Services (Lansing, MI)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, receive back-to-back calls with an "All Hands...skills + Sufficient Internet speeds while connected to a Remote Desktop Session (10MB Download / 2MB Upload) **Preferred… more
- HomeSafe Alliance (Lansing, MI)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- HomeSafe Alliance (Lansing, MI)
- … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... processing customer orders. + May function as a designated representative for designated accounts. + May lead and train...interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- State of Michigan (Lansing, MI)
- …accurately responding to customer inquiries received via phone calls in a call center environment, request forms, application documents, written correspondence ... any of the following areas. Check all that apply. + Retail + Call Center + Medical Office/Healthcare + Restaurant/Entertainment + Finance/Accounting/Banking +… more
- HealthEdge Software Inc (Lansing, MI)
- …You should enjoy diving deep into complex problems, and center around data,insights,andbetsto defineobjectives, measure progress and meet goals. As ... people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of...permanent **Work Environment:** The physical demands described here are representative of those that must be met by an… more
- Vaco (Lansing, MI)
- …role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as ... perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. **Duties and… more
- General Motors (Lansing, MI)
- **Job Description** ** Remote OR Hybrid** , reporting where work can/needs to be performed / collaboration should happen. If the person lives w/n 50 miles of such a ... radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report...with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,… more