• Remote Customer Service

    Morley (Lansing, MI)
    …this entry-level customer service position is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, ... diploma or equivalent + Two or more years of customer service experience (previous call center work,...or landline + Secluded and distraction-free work environment **_The Remote Experience_** Wondering what it's like to work for… more
    Morley (12/31/24)
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  • Customer Service Agent

    Prime Therapeutics (Lansing, MI)
    …and drives every decision we make. **Job Posting Title** Customer Service Agent - Starting at $18.50/hour - Remote **Job Description** As a Member ... Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and...and live well. This opportunity will help build your customer service skills and knowledge for a… more
    Prime Therapeutics (01/04/25)
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  • Contact Center Associate - Authorizations…

    Frontdoor (Lansing, MI)
    …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + ... a contract + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills + Computer skills (Microsoft… more
    Frontdoor (01/03/25)
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  • Service Desk Agent

    Cayuse Holdings (Lansing, MI)
    …profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level ... **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE...Values of Cayuse. **Responsibilities** **Job Responsibilities** + Provides high-quality customer service to the client, for the… more
    Cayuse Holdings (12/07/24)
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  • Help Desk Agent

    Cayuse Holdings (Lansing, MI)
    …cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within service ... agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _2024-1799_ **Category** _Customer Service /Support_ **Position Type** _Full-Time Hourly Non Exempt_ **… more
    Cayuse Holdings (11/26/24)
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  • IT Help Desk Agent

    Vaco (Lansing, MI)
    …from our 24x7 call center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the ... issue by evaluating and analyzing the symptoms + Deliver service and support to end-users, including via remote...demonstrated proficiency in typing and grammar. + Knowledge of customer service principles and practices (ITIL training… more
    Vaco (01/03/25)
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  • Remote Tax Professional

    H&R Block (Lansing, MI)
    …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... **540479BR** **Title:** Remote Tax Professional **Our Company** **:** At H&R...you also had ** **:** + CPA or Enrolled Agent certification + Experience completing complex tax returns +… more
    H&R Block (01/06/25)
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  • Health Coach- Remote

    Sharecare (Lansing, MI)
    …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more
    Sharecare (12/18/24)
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  • Customer Service Advisor Trainee-…

    Travelers Insurance Company (Lansing, MI)
    …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... remote Saturdays 9-5:30PM ET (every 4th Saturday) Our Customer Care Advisor Trainees will work in a dynamic...Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy… more
    Travelers Insurance Company (12/10/24)
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  • Quality Assurance Manager- Customer

    Under Armour, Inc. (Lansing, MI)
    Quality Assurance Manager- Customer Service **Quality Assurance Manager- Customer Service ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager… more
    Under Armour, Inc. (11/21/24)
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  • Customer Care Representative

    Cardinal Health (Lansing, MI)
    …+ Prior experience working with order placement systems and tools preferred + Customer service experience preferred + Root cause analysis experience preferred + ... have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience...speed to answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal Agent more
    Cardinal Health (01/07/25)
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  • Channel Manager - Telecom (Lansing)

    AireSpring (Lansing, MI)
    …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... requirements + Lead solution development efforts that best address agent and agent customer 's needs...customers. + Follow-up and assist agents and customers with customer service requests. + Proactively seek out… more
    AireSpring (11/06/24)
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  • Senior Manager Product Management (Contact Center)

    Hilton (Lansing, MI)
    …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent \) use of the tools and ... our corporate offices in Memphis, TN, Dallas, TX, or Remote \*\*\*_ This is your chance to be part of...products to identify new opportunities to increase revenue, improve customer and agent experiences, reduce operational costs,… more
    Hilton (01/06/25)
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  • Manager Product Management (Contact Center)

    Hilton (Lansing, MI)
    …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent \) use of the tools and ... in Dallas, TX, McLean, VA, Memphis, TN or be Remote \*\*\*_ This is your chance to be part of...customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are… more
    Hilton (12/20/24)
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  • Senior Transaction Manager

    CBRE (Lansing, MI)
    …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Senior Transaction Manager Job ID 192785 Posted 17-Dec-2024 Service line Advisory Segment Role type Full-time Areas...Role type Full-time Areas of Interest Transaction Management Location(s) Remote - US - Remote - US… more
    CBRE (11/13/24)
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  • Client Experience Representative I

    UNUM (Lansing, MI)
    …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... professionalism. + Serve as a dedicated resource to provide service support for select broker, agent and/or...change initiatives to improve workflow, enhance customer service and reduce operating costs. +… more
    UNUM (12/24/24)
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  • Sr. Manager, Engineering

    Under Armour, Inc. (Lansing, MI)
    …a heightened focus on backend services for our digital and retail customer touchpoints, including underarmour.com and our native applications. **Your Impact** + ... engineering team in a highly cross-functional environment + Serve as a key change agent in a dynamic and evolving industry + Establish and maintain standards to… more
    Under Armour, Inc. (11/16/24)
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  • Claims Administrator (SCA) HHG/Military Move

    HomeSafe Alliance (Lansing, MI)
    …high efficiency in producing documents and running reports. Must be exceptionally customer service oriented, highly organized, have strong verbal and written ... and tracking items found. + Interface with the Adjuster, Agent , and customers to obtain information to ensure completeness...review claims settlement letters and checks. + Provide excellent customer service using sound judgment and decision… more
    HomeSafe Alliance (01/01/25)
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  • IT Helpdesk Support Technician

    TEKsystems (Lansing, MI)
    …many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking ... all enterprise customers as well as external support to agent and policyholder customers. + Triage and troubleshoot client...+ Ability to manage multiple priorities and meet established service level agreements and deadlines in a high production… more
    TEKsystems (12/30/24)
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