- Morley (Lansing, MI)
- …this entry-level customer service position is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, ... **About the Role** **_Role: Full time | Remote - Michigan residents_** If you want to...diploma or equivalent + Two or more years of customer service experience (previous call center work,… more
- Morley (Lansing, MI)
- …and productivity guidelines **_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, ... **About the Role** **_Location: Remote - Michigan residents_** If you like to...working from home. This is more than just a customer support job at Morley. It's a way for… more
- State of Michigan (Lansing, MI)
- …Description This departmental technician primarily serves as a help desk customer service representative, providing procedural information about campaign ... If you do not have any experience, enter NA. 08 How many years of experience do you have in customer service ? + None + Less than 1 year + 1 to 3 years + 3 to 5… more
- Ford Motor Company (Lansing, MI)
- … customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer problems and develop value-driven ... of IT infrastructure solutions within Ford. The Workplace Tech Customer Experience (CX) team seeks to improve the tech...our current enterprise chatbot, "Blu," to the ServiceNow Virtual Agent (NLU). We will continuously improve the Chat experience… more
- H&R Block (Lansing, MI)
- …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... **540479BR** **Title:** Remote Tax Professional **Our Company** **:** At H&R...you also had ** **:** + CPA or Enrolled Agent certification + Experience completing complex tax returns +… more
- HomeSafe Alliance (Lansing, MI)
- …accurate details of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of ... to customers and business partners. + Readily resolve all customer , agent or military base inquiries and...equivalent education experience is required . + 1+ year customer service experience, with military move experience… more
- AireSpring (Lansing, MI)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... requirements + Lead solution development efforts that best address agent and agent customer 's needs...customers. + Follow-up and assist agents and customers with customer service requests. + Proactively seek out… more
- CBRE (Lansing, MI)
- …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Senior Transaction Manager Job ID 192785 Posted 11-Nov-2024 Service line Advisory Segment Role type Full-time Areas...Role type Full-time Areas of Interest Transaction Management Location(s) Remote - US - Remote - US… more
- State of Michigan (Dimondale, MI)
- …you possess? + 0-1 year + 1-2 years + 2-3 years + 3+years 04 How many years of customer service experience do you have? + 0-1 year + 1-2 years + 2-3 years + ... most efficient and effective level; evaluate call quality and agent activity, and identify and develop training programs to...3+years 05 Please describe your customer service experience. 06 How many years… more
- Deloitte (Lansing, MI)
- …and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to enterprise rules and industry ... solutions between different organizations + IT Support: + Processes customer IT requests and submits, tracks and closes on...tracks and closes on behalf of government customers to service providers + Diagnoses and resolves basic to moderately… more
- Xerox (Lansing, MI)
- …periodic close. + Manage Accounts Payable, responsible for meeting LOS, customer care, Citi management, and supporting the company's cash objective participating ... and design the organization, create SLA, and maintain the service catalog **Key Stakeholders & Interactions:** + Report directly...manner across all businesses. S/he will be a change agent with a breadth of organizational knowledge across FP&A,… more
- Takeda Pharmaceuticals (Lansing, MI)
- …and allocated resources provided yielding maximum effectiveness and impact. + Act as an agent on behalf of assigned customer segment to educate home office ... confidence in Takeda's holistic approach to engagement, and assist with on-going service and support as needed. + Develops relationships with Executive Level,… more
- Trustmark (Lansing, MI)
- …unit in new and innovative ways, taking into account both the voice of the customer as well as business needs. The size and scope of initiatives will range from ... and techniques as needed + Act as a change agent to establish a strong process-centric culture and increase...office in Lake Forest, IL for 3 days. Fully remote candidates are also welcome to apply.*_** Brand: Trustmark… more
- TEKsystems (Lansing, MI)
- …many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking ... all enterprise customers as well as external support to agent and policyholder customers. + Triage and troubleshoot client...+ Ability to manage multiple priorities and meet established service level agreements and deadlines in a high production… more