- Humana (Lansing, MI)
- …part of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to ... or outages to key technology platforms/applications. The Senior Problem , Incident and Event Management Engineer work assignments involve moderately… more
- Ally (Lansing, MI)
- …state application production support activities including access management, audits, incident management, change management, event communications, etc. They ... help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one...and escalate when appropriate. This is a mid-level to senior -level highly technical role that will serve as a… more
- Ally (Lansing, MI)
- …new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ... Itself** * Lead Ally's Global Command Center and Major Incident Management processes, which provides 7 x 24 operations...calls with technology teams and vendors while keeping impacted senior business leaders informed of status updates * Leverage… more
- Rocket Software (Lansing, MI)
- …practices, including Incident Management, Service Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL ... analysis of key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon non-achievement of targets, identify and implement… more