- IBM (New York, NY)
- **Introduction** A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills ... associated with this position, an IBM CSM is also Technical Specialist. Someone that can gain a deep understanding...the value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop post-deployment customer… more
- Cisco (New York, NY)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... technical professional whose sweet spot is in customer relationships and success . You are proactive...implement Technical Adoption Plans in partnership with Customer Success Specialists (CSS) that align with… more
- Qualtrics (New York, NY)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Technical Success Manager , Senior Analyst - Financial Services** **Why We ... build programs that drive adoption and value for the customer . Technical Success Managers work...deepen relationships with the clients they support. As a Technical Success Manager , you should… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... partners to effectively deliver and measure customer success . This role requires deep technical expertise combined with strong business acumen to create an… more
- Amazon (New York, NY)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Amazon (New York, NY)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Cornerstone onDemand (New York, NY)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement ... strategies. This role blends customer success management with value engineering principles,...at all levels. + Proven track record of driving customer satisfaction, retention, and growth. + Technical … more
- Datavant (New York, NY)
- …Given our SaaS business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be ... drive success for our customers. This role includes responsibilities for Customer Success outcomes (eg, renewals, account growth, etc.) and activities (eg,… more
- Amazon (New York, NY)
- …Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused ... media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned - Work...project requirements and scope feature tickets - Interface with customer project managers and technical owners to… more
- Amazon (New York, NY)
- …We are seeking a proactive and customer -focused Senior Technical Account Manager (Sr. TAM) to drive post-launch success for Amazon Buy with Prime and ... merchant implementations to identify and proactively address potential roadblocks. Post-Launch Customer Success Management: - Partner with Account Management… more
- Amazon (New York, NY)
- …multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team. Amazon is investing heavily in ... such there many opportunities to influence not only the technical direction but also the success of...Manager , you will be 100% focused on the customer , understanding their needs and requirements, plus anticipating future… more
- Amazon (New York, NY)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description Amazon Web Services (AWS) is looking for a Technical Marketing Manager to join the Developer Marketing Team. Our innovative and dynamic organization… more
- Amazon (New York, NY)
- … product management with internet business experience - 5+ years of working as a Technical Product Manager experience - 3+ years of technical (software ... is seeking an unconventional, visionary, and driven Senior Product Manager for the AWS Optimization team. Our team's vision...to ensure that we offer a secure and reliable customer experience. We take inputs from these services and… more
- Amazon (New York, NY)
- …of the customer and technology -Establishing product goals and reviewing success metrics to achieve commercial success Basic Qualifications - Bachelor's ... passion for setting the strategic vision and building new customer -facing experiences that are used by millions? The Recipient...new products. We are seeking an experienced Senior Product Manager to help us raise the bar on delivery… more
- Meta (New York, NY)
- **Summary:** Meta is seeking a Technical Program Manager (TPM) to advance the state-of-the-art cloud-scale infrastructure at Meta. Meta's infrastructure is ... that Meta has ever undertaken - and as a Technical Program Manager supporting core infrastructure and...technical outcomes and business priorities, define milestones and success metrics, and drive them to completion by aligning… more
- Amazon (New York, NY)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (New York, NY)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description Amazon Web Services (AWS) is looking for a Technical Program Manager to drive and innovate...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (New York, NY)
- …including public sector. The AWS GameDay team is seeking an experienced Senior Technical Program Manager (TPM) to be responsible for planning, implementing, and ... programs and projects across multiple teams that support the technical management and enablement of AWS partners and customers...systems to better deliver organizational goals and improve our customer and partner experience A day in the life… more
- Amazon (New York, NY)
- …fastest growing businesses? The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead strategic programs focused on ... 3rd-party applications into our advertising ecosystem. This role requires deep technical knowledge, a proven ability to lead cross-functional teams, and a… more