- City of Reno, NV (Reno, NV)
- Lead Citizen Service Representative Print Subscribe Class Title Lead Citizen Service Representative Class Code 1589 Salary $54,267.20 - ... This is the advanced journey level class in the Reno Direct Citizen Service Representative series. Positions at this level are distinguished from… more
- City of Reno, NV (Reno, NV)
- Citizen Service Representative Print Subscribe Class Title Citizen Service Representative Class Code 1585 Salary $49,233.60 - $65,998.40 Annually ... from citizens including description and location of incident and citizen contact information. Enter pertinent information regarding requests for service … more
- City of Reno, NV (Reno, NV)
- …or equivalent. Experience: One year of experience as a radio dispatcher, or customer service representative in a high call volume environment similar to that of ... general supervision, receives, evaluates, prioritizes, and dispatches public safety calls for service ; responds to emergency and non-emergency calls in a timely and… more
- City of Reno, NV (Reno, NV)
- …+ Represent the City of Reno on community committees related to the senior citizen population and collaborate with the Senior Citizens Advisory Committee on ... and implements various operations, services, and programs for the senior citizen community. The position performs work planning, organizing, implementing, and… more
- City of Reno, NV (Reno, NV)
- …and implementation of projects and programs to address needs and inadequacies in service delivery systems and programs for senior citizens ; serves as the ... communicate resources to seniors; answer requests and complaints from senior citizens ; research background and identify options for resolution; coordinate resolution… more
- City of Reno, NV (Reno, NV)
- …to address business needs and changing business practices. Research and respond to citizen complaints and inquiries. Provide prompt customer service and promote ... work; provides support to Council-approved projects and ensures superior customer service while promoting activities designed to open avenues of communication and… more
- City of Reno, NV (Reno, NV)
- …and conduct surveys; collect and compile survey data; analyze data to monitor citizen satisfaction and level of service ; recommend and implement changes in ... Develop and maintain intra- and interdepartmental relationships to promote and/or support service to citizens . Respond to and resolve difficult and sensitive… more
- City of Reno, NV (Reno, NV)
- …on knowledge gained through experience. The Police Services Specialist will provide all citizens with the highest level of service , respect and dignity. The ... specific to area of assignment; researches and recommends new service delivery methods, policies, and procedures; coordinates assigned programs, projects,… more
- City of Reno, NV (Reno, NV)
- …the Arts and Culture Division within the Parks, Recreation, and Community Service Department including arts and culture programs, events, and facilities; coordinates ... administrative support to the Director of Parks, Recreation, and Community Service . Essential Functions The following duties are typical for this classification.… more
- City of Reno, NV (Reno, NV)
- …and procedures. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate ... service and staffing levels. Plan, direct, coordinate, and review...and events, and participate in community organizations as a representative of the City for assigned recreation programs. Elicit… more
- City of Reno, NV (Reno, NV)
- …activities and operations of the Communications Department, including citizen participation, public relations, media relations, advertising, marketing; coordinates ... responsibility for all Communications Department services and activities including citizen participation, public relations, advertising and marketing; recommend and… more
- City of Reno, NV (Reno, NV)
- …Reno Direct customer service call center, Reno Connect e-mail subscription service , the Reno Citizens Institute, and related activities and services; ... service call center, Reno Connect e-mail subscription service , the Reno Citizens Institute, and related...PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an… more
- City of Reno, NV (Reno, NV)
- …under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all ... of the department including assigned administrative support, technical, and/or programmatic service areas; assign work activities, projects, and programs; review and… more
- City of Reno, NV (Reno, NV)
- …to citizens . Respond to and resolve difficult and sensitive citizen inquiries and complaints, media inquiries, City Council concerns, issues and community ... and sources of information related to assigned programs and service areas. Terminology used in areas of assignment. Principles...PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an… more
- City of Reno, NV (Reno, NV)
- …vendor contracts + Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within policy, appropriate service ... major events and when evaluating existing major events. + Confer with citizens , downtown business groups, City departments, outside agencies, elected officials, and… more
- City of Reno, NV (Reno, NV)
- …programs. Respond to citizen questions and complaints by telephone, at the service counter, or in writing; advise citizens of requirements, codes, and ... Supplemental Information PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully… more
- City of Reno, NV (Reno, NV)
- …+ Benefits Classification Description Summary Under direction of the Civil Service Commission, plans, directs, manages, and oversees the activities and operations ... of the Civil Service System including recruitment, evaluation, appointment, promotion, and retention of employees in the classified service ; coordinates assigned… more
- City of Reno, NV (Reno, NV)
- …the City Manager's Office, including sustainable innovation, community engagement, citizen experience, special projects, coordination of activities with other ... Manager, City Council, and the Mayor regarding innovation, community liaisons, citizen participation through Reno Direct, digital engagement, and arts, culture, and… more
- City of Reno, NV (Reno, NV)
- …in the work of staff responsible for emergency dispatch services; investigates citizen complaints; and assists in the development and implementation of a public ... information program on citizen access to the E9-1-1 system. Essential Functions The...administer policies and procedures. Establish, within City policy, appropriate service and staffing levels; monitor and evaluate the efficiency… more
- City of Reno, NV (Reno, NV)
- …services; participates in the development of policies and procedures; investigates citizen complaints; assists with the annual budget; recommends and assists in ... assists in the development and implementation of a public information program on citizen access to the E911 system; and provides other highly responsible and complex… more