- British Swim School (Towson, MD)
- Customer Experience Specialist Part Time * British Swim School- Northern Baltimore About Us: Parents sayBritish Swim Schoolis quite simply the nation's ... award-winning team! The Position: At British Swim School, our Customer Experienceteam are known asDeck Ambassadors. This is a...making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but… more
- Amazon (Arlington, VA)
- …alternative experiences, don't let it stop you from applying About the team The Customer Experience specialist team helps customers learn about and adopt ... their full potential? Do you have the business savvy, customer experience , contact center sales background, and...day in the life The Amazon Connect Business Value Specialist (BVS) listens to what customer 's identify… more
- Federal Emergency Management Agency (Washington, DC)
- …will report directly to the Section Chief in an advisory role as senior survivor customer experience (CX) specialist . Provides key inputs to leadership and ... of the announcement. To qualify for this Emergency Management Specialist (Recovery) position at the IC-14 level, you must...and must demonstrate the following: Developing and implementing a Customer Experience (CX) plan to align with… more
- Wilson Language Training (Washington, DC)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Specialist . In this entry-level position,...customers and is responsible for?ensuring customers have a great experience with the goal of retaining existing business and… more
- IBM (Washington, DC)
- **Introduction** A Customer Success (CS) Technical Specialist or CS AI Technical Specialist in IBM means a career where you're helping clients fully realize ... Experience with programming: Python, familiar with SDLC, Github * AI Technical Specialist role only: Experience with Machine Learning, Deep Learning, Large… more
- Amazon (Arlington, VA)
- … projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . Ideally, you're someone who has background building ... Join the Q Business and QuickSight org as a Customer Advocacy Specialist ! The Worldwide Specialist...stakeholders to understand the value prop of the developer experience * Monitor customer health metrics and… more
- CARMAX (Laurel, MD)
- …**General Summary:** Under limited supervision of the Business Office Manager, the Customer Specialist - Alternative Delivery provides exceptional customer ... including both indoors, outdoors, and offsite ("home") delivery of vehicles. The Customer Specialist - Alternative Delivery will also focus on the facilitation… more
- Vontier (Elkridge, MD)
- …by our spirit of innovation and commitment to excellence. **JOB PURPOSE:** The Customer Account Specialist is responsible for receiving and maintaining merchant ... proper routing of credit card funds for customers. The Customer Account Specialist will work directly with...independently with professionalism and integrity. + Minimum 2 years' experience in customer service. + Customer… more
- GCG (Washington, DC)
- …. You will play a key role in ensuring **a seamless digital customer experience ** , resolving issues efficiently, and supporting **daily e-commerce operations** ... GCG's Connectivity & Power Solutions (CPS) division is currently seeking an **E-Commerce Customer Support Specialist ** to join our growing marketing team! As an… more
- Sodexo (Towson, MD)
- … Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a ... Customer Service Specialist **Location:** GREATER BALTIMORE...for all. + 0 - 2 years of related experience Link to full Job description (https://sodexo.paradox.ai/K06woNp) **What We… more
- IBM (Washington, DC)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show' vs. 'tell'...services. **Your role and responsibilities** As a CS Technical Specialist , you will work directly with the end client,… more
- Pegasystems (Bethesda, MD)
- …edge technology, driving hundreds of millions of benefits at our clients, improving customer experience for millions of customers + An innovative, inclusive, ... Senior Specialist Solutions Consultant, Customer Risk &...a technical client facing role, dealing with large complex customer landscapes + At least 5 years' experience… more
- ABM Industries (Washington, DC)
- …service to customers by managing inquiries, resolving issues, and ensuring a positive customer experience . This role requires strong communication skills, a ... **Overview** The Customer Service Specialist will provide exceptional.... Minimum of 2+ years of call center or customer service experience . + . Exemplary … more
- GAF (Columbia, MD)
- …that espouse a curious, proactive, and adaptable mindset. **Job Summary** As a GAF Roads Customer Operations Specialist , you will be the point of contact for all ... Diploma or General Education Degree (GED) + 5+ years of customer service related experience + Project management skills with desire for high accountability and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk-side support, ... and associated equipment. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience ) + Secret clearance with ability to… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... Cisco Jabber and Cisco IP Communicator. Required Skills and Experience : + Security Clearance Requirements: Active TS/SCI and willingness...field. + Must have at least 2 years of experience as a local area network (LAN) Systems administrator.… more
- Amazon (Arlington, VA)
- …technology services * MBA or advanced degree * Deep understanding of enterprise customer success delivery models * Experience developing training and enablement ... Description As Senior Manager of Customer Success Specialists within the AWS Specialists &...on go-to-market topics * 5+ years of people management experience and strong analytical and strategic thinking capabilities *… more
- Amazon (Arlington, VA)
- …trends to leadership, and suggesting innovative solutions on behalf of the customer experience - Assisting with Enterprise customer communication ... - Associate Degree OR A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with high-profile customers - 1+ year… more
- Amazon (Arlington, VA)
- … experience in driving adoption of new products/services/features across a large customer base with demonstrable results delivered. - Experience in managing ... launches etc.) working across multiple functional teams (Product, Marketing, SAs, Specialist Sellers). - Experience managing, tracking, and communicating… more
- Vontier (Elkridge, MD)
- …**Education** : High School graduate or equivalent. + ** Experience ** : 1+ years of experience in a Contact Center or Customer Care environment. 1+ years of ... in the implementation of quality strategies that will improve the experience , productivity and profitability. + Communicates with Operations Management on issues… more