- Lowe's (Baltimore, MD)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... 5 days, 8-hour shifts **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office to solve logistic challenges and… more
- Dow Jones (Gaithersburg, MD)
- **About the Role:** As a Customer Service Associate on our Global Customer Service team, you will utilize your can-do attitude and passion for helping ... people and has a legacy for providing the highest-quality customer support in the industry. You will learn and...Ensure all relevant procedures are followed from beginning to resolution + Ensure all key performance indicators and service… more
- Raymond James Financial, Inc. (Towson, MD)
- …and Responsibilities** + Answers inbound calls (no selling) + Provides exceptional customer service information regarding 401(k), 403(b) or other qualified plans + ... Data Entry and other administrative tasks + Facilitates problem resolution and document processing **Knowledge, Skills, and Abilities** +...as one of the best in the country in customer service, as a great place to work and… more
- Xerox (Washington, DC)
- …and client service process documentation responsibilities as assigned. + The Help Desk Associate will record the customer 's call and information pertaining to ... problem and delivers optimum value for Xerox and the customer to maximize productivity and achieve business results (PEP...If not, the request will be dispatched for onsite resolution . + The Help Desk Associate will… more
- Marriott (Bethesda, MD)
- …the associate and implement at scale, all while fostering cohesion across the customer and associate journey. The ideal candidate has experience rooted in an ... Customer User Experience to ensure continuity across Customer and Associate channels, where applicable. ....and to identify issues, risks and possible paths of resolution or mitigation strategies. . **IT Business Management -**… more
- Capital One (Mclean, VA)
- Sr. Manager, Product Management, Associate Experience Product Capital One is a technology-driven and customer -focused company reaching millions of consumers. We ... our customers. As a Sr. Manager Product on the Associate Experience team, you will be part of a...and products. This role represents the needs of the customer to inform our product roadmap, ensuring we are… more
- Capital One (Mclean, VA)
- Principal Associate UX/UI Designer - Risk (ERM.xd) We are currently seeking a Lead UX Designer to join our team. We are passionate about advocating for user needs ... & Planning + Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging… more
- Molnlycke Health Care (Baltimore, MD)
- … service. + Resolve customer issues by liaising with the Customer Service Department, ensuring prompt identification and resolution . + Undertake projects ... T&P Sales Associate - Capitol Field-Based Sales role. Location: Washington DC...promotion . Role Overview: + Cultivating new and existing customer relationships, providing them with insights into product features,… more
- Johns Hopkins University (Baltimore, MD)
- …to improve. + Oversee responses to patient complaints and ensure prompt resolution , in accordance with institutional policies, of their concerns. + Ensure ... issues, and partners with Division Director (or Departmental administration) for appropriate resolution . + Regularly meets with JHHS and SOM employees to improve… more
- TEKsystems (Hanover, MD)
- …of customer accounts receivable. **Qualities include:** Building customer relationships, conflict resolution , professionalism, detail-oriented, strong ... an Allegis Group company. **Responsibilities** **Scope of Position:** The Business Operations Associate (BOA) is responsible for ensuring the highest level of … more
- Johns Hopkins University (Baltimore, MD)
- …and 1098-T tax reporting supporting all ten Johns Hopkins University schools. The Associate Director of Billing and Refunds (ADBR) will oversee and manage all ... process enhancements to improve the student experience continually; and provide excellent customer service to the school partners; students, and their families. The… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our** **Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21.… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21. 63… more
- Capital One (Mclean, VA)
- …1 (19052), United States of America, McLean, Virginia Manager, Product Management, Associate Experience, Digital Workspace **Capital One is a high-tech company, a ... and delivering great experiences for our customers.** **As a Manager on the Associate Experience product team you will embark on the mission to connect customers… more
- TEKsystems (Hanover, MD)
- …integrity while ensuring that Field Office employees receive the highest level of customer service. The QA Associate is experienced in day-to-day process ... as it pertains to such processes. Qualities include: building team and customer relationships, conflict and problem resolution , professionalism, strong … more
- Johns Hopkins University (Washington, DC)
- …objectives, including leasing, capital improvements, system enhancements, customer satisfaction, operating expense control, strategic planning, identification ... and resolution of property and risk management issues, contract negotiation...levels of satisfaction with completed work. + Offer superior customer service and relationship management by being proactive and… more
- Capital One (Mclean, VA)
- Principal Associate , Cyber Product Owner Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and ... into our development teams, translate vision into delivery objectives, provide customer -informed guidance to shape products, and work with cross-functional teams to… more
- United Therapeutics (Silver Spring, MD)
- …and pulmonary diseases, and other orphan diseases. **How you'll contribute** The Associate Director of Facilities will establish and maintain the highest standards ... and operational to support our manufacturing, laboratory, and office environments. The Associate Director of Facilities will lead a team in optimizing all… more
- Evolent (Washington, DC)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** ** Associate Director, Partner Operations** **What You'll Be Doing:** Put your passion where ... it meets purpose! We are looking for an Associate Director, Partner Operations that embodies deep relationships, serves as a trusted advisor and has a strong… more
- CIBC (Washington, DC)
- …(https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions required to support ... inquiries and issues in order to effectively bring about resolution . This role also provides oversight on some aspects...provides oversight on some aspects of the Client Service Associate 's responsibilities. At CIBC we enable the work environment… more