- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Bank Customer Resiliency Have you ever thought about what happens if a customer over-draws their checking account? They are in ... overdraft status and the Bank Customer Resiliency (BCR) team steps in to help manage...expertise in credit analysis combined with broad generalist business analyst skills. You will be at the forefront of… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Analyst - IT Customer Solutions Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.14 ... is open to current WSSC Water employees only. TheIT Analyst - IT Customer Solutionswill work closely...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- CACI International (Forest Heights, MD)
- …via multiple channels, including phone, web chat, email, and ticketing * Demonstrate sound customer service and telephone etiquette in responding to customer ... Service Desk Analyst Job Category: Information...detail, problem solving, and a desire to provide outstanding customer support * Analyze and resolve complex service… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This ... Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham,… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amgen (Washington, DC)
- …the lives of patients while transforming your career. **Specialist IS Business Systems Analyst - Product Team** **What you will do** Let's do this. Let's change ... organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen's Model N implementation,… more
- Capital One (Mclean, VA)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Business Analyst , Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team ... Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and… more
- Johns Hopkins University (Baltimore, MD)
- …lab, or conference room computing needs. Manage the recording, prioritization, and tracking of customer service requests, and resolve Level 1 and Level 2 issues ... workspace design. + Identify and recommend ways to improve efficiency. + Communicate customer service requirements to management in order to evaluate additional … more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our service ... are aligned and operating at peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service … more
- Johns Hopkins University (Baltimore, MD)
- …to support the overall mission of the organization. + Deliver high-value customer service that reinforces the Planning & Architecture group's leadership ... central element of this work, and the Space Planning Analyst will complement the team of planners and architects....needed. + Commitment to the mission of the University, customer service , and best practices in data-driven… more
- Koniag Government Services (Washington, DC)
- …paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Program Support Analyst I. The Program Support Analyst ... Government Services company **,** is seeking a Program Support Analyst I with a Secret clearance to support **Kadiak**...a Secret clearance to support **Kadiak** and our government customer in Washington, DC. _This position is for a… more