- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst for the AOUSC contract. This position will be fully remote. **Responsibilities** Provides ... USD $73,799.50 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5388/ help - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5388_… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
- Koniag Government Services (Baltimore, MD)
- …validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- TekSynap (Silver Spring, MD)
- …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- Confluent (Washington, DC)
- …team, you'll be amazed at the magnitude of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to the Sr. AMER Deal Desk ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...Deal desk Analyst will support Desk operations by reviewing quotes in Salesforce, ensuring compliance… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home… more
- Themis Insight (Mclean, VA)
- …Private, Civilian and Military expertise to every case. We are hiring a Research Analyst / Desk Officer to work in McLean, VA. Required: TS/SCI with a Polygraph ... areas of interest and initiate new research parameters + Help find solutions to complex problems, identifying new technical...field + 2+ years of experience as a Sponsor Desk Officer + Ability to understand/translate technical research needs… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Proofpoint (Washington, DC)
- …transaction. **What you bring to the team** + Experience in a Deal Desk , sales operations, functional sales support or order management teams is preferred; ... believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply...growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...can't do it alone. We need great people to help us do great things - for our customers,… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...and secure environments. We are looking for a system analyst that has experience with system analyst … more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Koniag Government Services (Washington, DC)
- …Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) Services + ... seeking an experienced highly qualified professional Senior Information Security Analyst to support **KDS** , and our Department of...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- TEKsystems (Laurel, MD)
- …Assigns and reviews open tickets to ensure that necessary services are procured for help desk callers. Performs post-resolution follow-ups to help requests. ... reports to the Manager of IS Operations. The Operations Support Analyst 's role includes receiving, prioritizing, documenting, and actively resolving end user… more
- Marriott (Bethesda, MD)
- …This is a temporary position. The FLEX Manager, IT Business Support Analyst is part of the Technology Experience Center's Business Systems Transformation team ... role will support the design and implementation of a modern service desk to achieve optimal resource management, increased customer satisfaction, and operational… more