- Applied Research Solutions (Washington, DC)
- …as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the POX Customers site ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...Azure Kubernetes Service to support rapid software development. + Lead , plan, design and implement backlog tasking (eg component… more
- Somatus (Mclean, VA)
- …for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, ... to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and Problem Management:… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... qualified, experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service, Help Desk Support,Technical Support **Certifications:** Security+ CE - ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our… more
- Insight Global (Mclean, VA)
- …Job Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our ... colleagues on projects and in offices nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment. . Provide… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Perform initial candidate interview for technicians applying for team lead and trainer positions when/if applicable. * Resolving higher… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/service- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_ **Category** _Information… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- General Dynamics Information Technology (Washington, DC)
- …Service Desk certification within 2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within 4 weeks of starting. ... software, and network issues at hundreds of locations. + Lead development and implementation of customer-focused service strategies, including...also a plus.) + ITIL 4 Practice Manager + Help Desk Institute Support Center Manager (HDI-SCM)… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...ability to improve and elevate every story. The Climate Desk is a highly collaborative team; editors and reporters… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- The Gathering Spot (Washington, DC)
- …Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience. ... Community Experience Lead About The Gathering Spot The Gathering Spot... will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects our… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Field Office Support Lead (End User Service Lead -...years of experience in field support, end-user services, or help desk + Minimum 2 years of ... + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise (ServiceNow, etc.) **Compensation Ranges**… more
- Amazon (Arlington, VA)
- Description The Sales Operations Lead , NAMER supports strategic sales execution in the Geo. The Ops Lead will work with Sales Leadership and the field to achieve ... drive continuous improvements in field productivity. The role will lead NAMER's forecasting & pipeline work, and provide our...the Geo - Partners across Sales, Finance, and Deal Desk teams to support, define, and optimize related Funding… more
- General Dynamics Information Technology (Washington, DC)
- …a rewarding career. At GDIT, people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today is safe and tomorrow is ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO… more
- System One (Washington, DC)
- Lead AV Event Technician **Employment Type:** Full Time **Date Posted:** 12/2/2025 **Location:** Washington, DC **Pay Range:** 42.00 - 46.00 USD per Hour **Job ... Number:** JO-2512-2778 **Primary Function** Serve as an AV technical lead and staff mentor in a team of technicians. Provide advanced audiovisual technical… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT is seeking a qualified candidate to lead a team providing support to end users. The team identifies and ... business operations, including non-technical and technical project requirements. Team lead responsibilities include: + Works independently under limited supervision.… more
- CBRE (Washington, DC)
- Lead Day Porter Job ID 246947 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management Location(s) Washington, DC - ... States of America **About The Role:** As a CBRE Lead Day Porter, you will perform basic maintenance tasks....to ensure contents are stocked. + Respond to employee desk and office lockouts and handles replacement keys. +… more
