- TAD PGS, Inc. (Laurel, MD)
- …any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...one of Computerworld 's Top Places to Work in IT for the last six years and are wanting… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- TekSynap (Washington, DC)
- …as computer science, information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:**… more
- HTC Global Services Inc (Bethesda, MD)
- …and a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide technical assistance.… more
- Vaco (Washington, DC)
- …**Description:** The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center ... Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us… more
- Chenega Corporation (Arlington, VA)
- …and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations Support, Software Development, and Program Management. Job… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, IT Tech Support,Troubleshooting **Experience:** ... related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system… more
- Leidos (Washington, DC)
- …supporting a federal client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows ... access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves overseeing… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations, IT Service Desk , IT ... experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + **Certifications** : Must have active/Current… more
- Arena Technical Resources, LLC (Washington, DC)
- …and proactive incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- TekSynap (Washington, DC)
- …the highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of ... QA findings. + Stay current with industry trends and best practices in IT help desk operations and quality assurance. + Maintain effective communication with… more
- TekSynap (Silver Spring, MD)
- …to join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- American Institutes for Research (Washington, DC)
- …with the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to ... ) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- TekSynap (Washington, DC)
- …**S** + Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience ... expectations and contractual obligations. This role requires a deep understanding of IT help desk operations, strong analytical skills, and the ability to… more
- TekSynap (Silver Spring, MD)
- …2 and Tier 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, ... Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests… more
- GCyber (Crystal City, VA)
- …Bay. As the Senior Helpdesk Support Specialist, you will: + Provide comprehensive IT Help Desk support, including ticket submission, troubleshooting, and ... domains. As the Senior Helpdesk Support Specialist you will interact with end-users, resolve IT issues, and support key IT initiatives with occasional travel to… more
- CACI International (Columbia, MD)
- …quicker remediation of issues and streamlined decision-making. **Responsibilities:** + Provide IT Help Desk Support problem identification, diagnosis, ... with Data Governance and Data Stewardship + Experience with improving Enterprise IT data quality, usability, and interoperability. + Understanding of data stores and… more
- CACI International (Columbia, MD)
- …quicker remediation of issues and streamlined decision making. **Responsibilities:** + Provide IT Help Desk Support problem identification, diagnosis and ... Programmatic support to include WBS, IMS. + Microsoft 365 IT Administration migrations, services and sustainment. + Microsoft Azure...a Services (IaaS) and Platform as a Service (PaaS) IT Administration. + IT Incident Management. +… more