- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to ... a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- Cayuse Holdings (Arlington, VA)
- …hours 8-12 hours depending on needs to support 24/7/365 operations **Reports to** **:** Program Manager , Service Desk Lead **Working Conditions** + ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- Cayuse Holdings (Arlington, VA)
- …hours 8-12 hours depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager , Service Desk Lead **Working Conditions** + ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- Leidos (Washington, DC)
- **Description** **Leidos has an exciting Service Desk and Incident Manager position which will be worked out of our customer's facilities in Washington, ... The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and...Indicators (KPIs), as well as interacting with customer and program leadership both onsite and remote to identify, log,… more
- TekSynap (Washington, DC)
- …systems, ensuring efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk ,… more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT Help Desk ... IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:** Demonstratesstrong… more
- Aimbridge Hospitality (Washington, DC)
- …The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly ... + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant- manager -oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT ... Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...data and recommendations to the Leidos PM NMCI NGEN program office, NCTAMS LANT Customer Relation Management (CRM) team,… more
- Steampunk (Mclean, VA)
- …protected by law. Steampunk participates in the E-Verify program ._ Refer a Friend (https://careers-steampunk.icims.com/jobs/5988/help- desk - manager ... **Overview** The **Help Desk Manager ** is responsible for leadership...personnel. + Coach contact center staff through challenging customer service issues. + Analyze contact center data and prepare… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- Aimbridge Hospitality (Arlington, VA)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- Marriott (Arlington, VA)
- …areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Utilizes interpersonal and communication skills to lead, influence, and ... **Additional Information** Assistant Manager for Food and Beverage, and Event Operations Department **Job Number** 25004729 **Job Category** Rooms & Guest Services… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...+ Experience: + Ten (10) years' experience as a program manager + Demonstrate ability for oral… more
- TekSynap (Washington, DC)
- …with established standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess quality andidentifyareas for ... levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help desk staff… more
- TekSynap (Washington, DC)
- …(weekly/monthly) **We are going after 2 Functional Categories and need a Program Manager for both:** FC4 - Infrastructure, Network, Telecommunication, Tier ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...clearable to TOP SECRET) **Overview** We are seeking a Program Manager to join and lead our… more