- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... area. This will be a Swing Shift position onsite. They will help support end users...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- Select Medical (Silver Spring, MD)
- …- starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side and business side of our center. ... characteristic protected under applicable law._ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/314497/patient- service - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job ID** _314497_… more
- COMSO, Inc (Fort Meade, MD)
- …second job + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 (Escalation) support via the telephone, email and ... Customer Support Specialist II (TS/SCI w/ Polygraph) FORT MEADE, MD...chat + Provide a high-level of customer service and support to ensure each customer feels they… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...IMAC procedures and lifecycle refresh activities. + Familiarity with Service Now a plus; provide updates in ITSM system… more
- NCR VOYIX (Annapolis, MD)
- …shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for… more
- Verint Systems, Inc. (Annapolis, MD)
- …solution and/or escalation. + Analyzes and identifies root cause factors and service issue trends for Management. **Minimum Requirements:** + Bachelor's Degree or ... analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports a team environment....shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm… more
- TekSynap (Silver Spring, MD)
- …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... obtain Public Trust security clearance. + Ability to perform shift work. **REQUIRED CERTIFICATIONS** + Microsoft Office Specialist...BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users ... Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, diagnose, and repair… more
- Extra Space Storage (Washington, DC)
- …, a **great work/life balance** , and **career and development opportunities** . + **Day shift only: Office closes at 6pm.** + **Pay range: $20 to $21 per hour** ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more