- Highmark Health (Washington, DC)
- …Inc. **Job Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous ... to other areas as necessary for resolution. Investigate escalated member inquiries. The incumbent may be required to make...routine medical approval decisions. **This role sits within the Medicaid Market - looking for someone who has Customer… more
- CVS Health (Annapolis, MD)
- …call center operations. **Preferred Qualifications** - 2 years leading member /customer service team. - Experience in a Medicaid and/or Medicare setting. - ... technologies and processes. Responsible for the overall supervision of Customer Service employees. Accountable for member /provider satisfaction, retention, and… more