- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- GovCIO (Washington, DC)
- …the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management. ... weekends) **Background Investigation:** Must be able to obtain and pass a government Tier 4 High Background Investigation **Company Overview** GovCIO is a team of… more
- SAIC (Rockville, MD)
- …image. + Conduct ad hoc user training on approved software and hardware. + Perform incident response and client response coordination for hardware and other ... Microsoft Office Suite, Antivirus and Malware protection. + Document incident and service catalog work in ServiceNow tickets, thoroughly...of technical issues. + Identify recurring issues resolvable by Tier 1 staff and support development of… more
- TekSynap (Washington, DC)
- …support to all incident escalation tickets that are unable to be resolved by Tier 1 personnel. + Responsible for daily operations and health of the DFC ... and all system alerts shall be investigated and a response must be provided to OIT management within the...Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client/customer support, incident management, and… more
- CACI International (Arlington, VA)
- …Senior Program Manager (IT Operations) to oversee an operational team covering day to day Tier 1 and Tier 2 support services to include 60+ administrators ... and engineers, incident response specialists and support staff with...new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support. Candidates… more
- Marriott (Bethesda, MD)
- …Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support, initial contact and basic troubleshooting, and ... and Law Department Records work. The primary objectives of this position are 1 ) hardware and software technical support to the Law, Communications, and Development… more
- Indigo IT, LLC (Baltimore, MD)
- …used by Customs and Border Protection are up to date and secure. JOB RESPONSIBILITIES: + Provide Tier 1 , Tier 2, and Tier 3 technical support for the ... Proxy. + Report all suspicious activity to the CBP Computer System Incident Response Center (CSIRC). + Participate in new hardware and software compatibility and… more