- General Dynamics Information Technology (Bethesda, MD)
- …Incident Management,SLA Management **Experience:** 5 + years of related experience **Job Description:** ** TIER II HELP DESK MANAGER** Seize your ... opportunity to make a personal impact as a Tier II Help Desk Manager supporting the National Institute for Health (NIH). GDIT is your place to make… more
- NANA Regional Corporation (Arlington, VA)
- …environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...+ Three years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is required. ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to support ... related) for both on-site and off-site personnel. **Primary Responsibilities:** + Provide Tier I/ II contact and incident resolution to customers with hardware,… more
- BAE Systems (Annapolis Junction, MD)
- …Education, Experience, & Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related ... **Job Description** **Linux System Administrator I/ II (Desktop)** Roles & Responsibilities: Tier ...available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 3 + years of related...are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... **Overview** The **Network Engineer II ** administers and installs telephony servers and applications, network application servers, network routers and switches, data… more
- Amentum (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...for a bachelor's degree. **Required Certifications:** + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...for a bachelor's degree. **Required Certifications:** + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...Polygraph is required to be considered. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...will be accepted at this time. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Steampunk (Mclean, VA)
- …In this position, you will be responsible for performing Tier II / Tier III troubleshooting for the Steampunk Support Desk . In addition, you will work ... hire orientations with new IT technology configurations, software, and remote access + Provide Tier II & Tier III troubleshooting for Steampunk technology… more