- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- TEKsystems (Olathe, KS)
- Description: Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of ... support for the service desk and is responsible for first...for Techs with at least 3-6 months of professional IT experience with another company. Still open to more… more
- TEKsystems (Olathe, KS)
- …be 90% tickets and 10% project work. Top Skills - Must Haves + Technical support + Troubleshooting + Desktop + Customer service Top Skills' Details - On-Site ... + Customer service oriented Service Analyst II provides service and support for a wide range of applications and solutions. This position will be… more
- CAI (Topeka, KS)
- …French speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service … more
- GovCIO (Topeka, KS)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules… more
- Enterprise Bank & Trust (Olathe, KS)
- …all markets utilizing remote and in person assistance. + Works with vendors and the IT team to resolve problems and support other projects. + Researches, updates ... and documents technical processes and procedures in IT Knowledgebase. + Manages and tracks Help ...diploma or GED or equivalent + 1-3 years customer service , banking, or technical support experience preferred… more
- HealthEdge Software Inc (Topeka, KS)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall...review their internal workflows and processes and engages in IT solution discussions to optimize solutions aligned to their… more
- Cayuse Holdings (Topeka, KS)
- …server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, ... risk through the delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS… more
- Public Consulting Group (Topeka, KS)
- …of K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products ... public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for...in a SaaS support or similar application support environment. (General IT experience or customer… more
- Ryder System (Topeka, KS)
- …access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond ... the service desk 's capability. Has responsibility for the...the service desk 's capability. Has responsibility for the identification of hardware...+ Third level support for the Ryder IT Technical Svc Desk for any end… more
- SHI (Topeka, KS)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... environment). + Experience working with version control systems (such as Git, AzureDevOps). + IT Support : Understanding of IT support processes and… more
- Ford Motor Company (Topeka, KS)
- …users relying on our IT resources and thousands of contacts to our service desk every month, this transition is a significant step towards improving the ... IT , measure customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer problems and develop… more
- US Tech Solutions (Topeka, KS)
- …tickets assigned directly to them. Must accurately record, update and document requests using the IT service desk system Must maintain a first-class level of ... capacity printers. Creating/Modifying AD groups, State Users accounts, and service accounts for application development Candidates should possess the...at all levels in the organization. Client Site Services IT Support staff works in a very… more
- SHI (Topeka, KS)
- …environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio.The TAM maintains a technical… more
- Iron Mountain (Topeka, KS)
- …software asset management with system integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, ... understand client requirements and challenges, and develop comprehensive technical and service solutions that align with their business objectives. Maintain a… more
- H&R Block (Baldwin City, KS)
- …**A Typical Day ** Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... help you build healthy habits. + **Neurodiversity and caregiver support ** available to you and your family. + **Various...Execute and hold all tax office associates accountable to Service Standards execution and client service experience,… more
- H&R Block (Ottawa, KS)
- …stronger each year. Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... wellness needs. + **Medical coverage** and well-being programs including mental health support and coaching + **401k Retirement** Savings Plan and Employee Stock… more
- Terracon (Olathe, KS)
- **29481BR** ** Service Line:** Office Management/Administration **Office Name:** Corporate **Job Description:** Dive into a world where **growth** meets ... as a "Best Place to Work," we champion collaboration and excellence. To support our employee's need for work/life balance, we offer a **hybrid work environment**… more