- 128 Plumbing, Heating, Cooling & Electric (Wakefield, MA)
- Customer Experience Team 128 Plumbing, Heating, Cooling & Electric Wakefield, MA Available Part-time & Full-Time Hours About Us: For 30 years, we've been ... plumbing, HVAC, and electrical home services. We take pride in having an incredible customer experience team and customer base. The highest level of… more
- L. L. Bean, Inc. (Salem, NH)
- …talents and truly thrive." Our Tuscan Village Retail store is currently searching for a Customer Experience Store Team Leader/Events to join their team . ... results, directs team talent, supports store leadership team and ensures delivery of the legendary LL Bean... and ensures delivery of the legendary LL Bean customer experience within an outdoor lifestyle concept… more
- Michaels (Seabrook, NH)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - SEABROOK, NH Deliver a customer centric shopping experience by managing...procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs + Plan and… more
- Whole Foods Market (Somerville, MA)
- …to all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... the planet. In this role, you will support the Team Leader in leading and executing the Customer...labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to… more
- Sanofi Group (Cambridge, MA)
- …persona-based user experiences and managing employee journeys. Leveraging expertise from the digital customer experience team , ensure that P&C processes and ... **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater...miracles of science to life alongside a supportive, future-focused team . + Discover endless opportunities to grow your talent… more
- Whole Foods Market (Lynnfield, MA)
- …to all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... driving safety, quality of outbound online orders, excellent pickup experience , team productivity, and program execution. You...Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team … more
- Takeda Pharmaceuticals (Lexington, MA)
- …implementations with partners. + Support error resolution for customer orders with Customer Experience team . + Support Operational meetings with 3PL. + ... **What you bring to Takeda:** + 3-5 years of relevant industry experience in Supply Chain Distribution and Logistics management including controlled temperature… more
- Evolv Technology (Waltham, MA)
- …the reasons behind what we do. + Build meaningful professional relationships within the Customer Experience Operations (CX Ops) team , the Technical Sales and ... is the structure and culture of the team ? You will be joining the Customer Experience Operations (CX Ops) team and reporting to the Director of CX Ops.… more
- Amazon (North Reading, MA)
- …priorities, eliminate duplication or waste. Our solutions are extremely cost effective, driving Customer value and experience . The team provides oversight ... customer feedback to represent the voice of the customer to the engineering team and other...to reduce cost and time to serve, while improving customer and employee experience for our Grocery… more
- ThermoFisher Scientific (Cambridge, MA)
- …is required** **This position is located in Cambridge, MA** **Job Title: Team Leader, Customer Site** Reports To: Site Manager/Program Manager Group/Division: ... monitoring and reporting on performance metrics. Assists in resolving customer issues and ensure a positive experience ...metrics, target and define new opportunities, collaborate with sales team , act as resource for the customer … more
- Philips (Cambridge, MA)
- The Customer Experience Leader develops strategy to progress customer experience and retention from pre to post sales, with all customer touch points ... in depth knowledge of industry best practices, insights from customer experience and retention analytics, and the...achieve targets. + Partner closely with the NA Marketing team , Digital Center of Excellence and North America regional… more
- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the Job** ... the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. GTMC organization will help us...models, to enhance cross GBU performance in terms of customer centricity approaches and drive new and innovative ways… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Representative - Support Team Location : Woburn, MA, United States Job Family : Professional - Entry Job Type : Regular Posted : Jan 2, 2025 Job ... Saved This position works both independently and as a team as the primary point of contact to Chomerics'...business or related discipline preferred. + 2-4+ years of experience in a business-to-business customer service environment… more
- Robert Half Office Team (Methuen, MA)
- Description We are seeking a Customer Experience Specialist in Methuen, MA. The role involves being the first point of contact for customers and dealers, ... a high-volume call center environment, where the focus is on processing customer requests, scheduling services, and maintaining customer relationships. This role… more
- Robert Half Office Team (Nashua, NH)
- …of customer service in Nashua, New Hampshire. The primary role of the Customer Experience Specialist is to provide excellent customer service, handle ... detail * A customer -centric approach with a commitment to improving customer experience * Ability to multitask and manage time effectively * Willingness to… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …and implement process improvements which increase team efficiency, effectiveness, and the customer experience + Ensure that the your team documents, ... customer base. Lead talented support technicians in providing a world-class customer experience in a fast-paced, high-volume environment. Manage dynamics of… more
- Sanofi Group (Cambridge, MA)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... excellence.** Working hand in hand with the Oncology leadership team , she/he will define their global Customer ...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Advanced Energy (Wilmington, MA)
- …retention (eg NPI quality, SCAR's, escalations, etc.). Responsible to oversee the Customer Quality team 's resolution of matters related to Quality/Reliability of ... customer negotiations on business critical issues by coordinating input from Customer Quality team , and cross-functional groups and has the responsibilityand… more
- Amazon (Haverhill, MA)
- …are opportunities in process improvement, customer experience , data analysis and customer retention. The CS team is always looking for ways to make ... Customer Service Associate, you will help improve the customer experience by providing in station real-time,...team Our mission is to be Earth's most customer -centric company, and few departments have as direct an… more
- The Hertz Corporation (Bedford, MA)
- …and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively ... communicate and offer ancillary products and services to enhance customer 's travel experience . + Strong emphasis on...level of ownership, accountability and initiative. + Show proven experience of working well within a team .… more