- Michaels (Lexington, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LEXINGTON-PAVILION WAY, KY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Fujifilm (Frankfort, KY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Frankfort, KY)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Eliassen Group (Frankfort, KY)
- ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... Description + Recommended Jobs **Description:** Our healthcare client is seeking a Customer Lifecycle Marketing Campaign Manager . This candidate will be focused… more
- Rocket Software (Frankfort, KY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Emerson (Frankfort, KY)
- The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... software to improve adoption, retention, and expansion within the customer base. The Customer Success Manager...outcome realization. **For This Role, You Will Need:** + Experience managing a group of enterprise and mid-market customers,… more
- Vontier (Frankfort, KY)
- The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... involve limited domestic and international travel where the account manager is responsible to represent the company in face-to-face...Skill** . College degree-4 year required . 3-5 years Customer Service/ customer facing experience .… more
- Trellix (Frankfort, KY)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- EDB (Frankfort, KY)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Verint Systems, Inc. (Frankfort, KY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Ryder System (Frankfort, KY)
- …Summary: The Sr Mgr Cust Intel Data Insights oversees the customer data governance program and makes all every day decisions. The ... Sr Manager manages and facilitates Governance Council meetings, meets regularly...units. Responsible for facilitating decisions that will help improve customer master data quality at Ryder by facilitating discussions… more
- Gap Inc. (Lexington, KY)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Lumen (Frankfort, KY)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- Walgreens (Lexington, KY)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Lexington, KY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Tractor Supply Company (Georgetown, KY)
- …products + Ask for the Sale + Responsible for all selling metrics including customer experience scores + Deliver Legendary Service to our customers and drives ... the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities...Team Members appropriately throughout the day to ensure Legendary Customer Service. + Assist the Store Manager … more
- CBRE (Frankfort, KY)
- Construction Project Manager - Retail Remodel Experience - Travel Required (EST or CST Time Zones Preferred) Job ID 203077 Posted 24-Jan-2025 Service line PJM ... to reach an agreement. + Impact a range of customer , operational, project, or service activities within own team...+ Bachelor's Degree preferred with 5-8 years of relevant experience . In lieu of a degree, a combination of… more
- Norstella (Frankfort, KY)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Ford Motor Company (Frankfort, KY)
- …degree preferred. + Experience with digital platforms like Adobe Experience Manager , Salesforce, and various other marketing technologies. You may ... ever-changing digital world. To create this all-new automotive financing experience , we are gathering a team of world-class strategists,...team. This role will report to the Group Product Manager , CRM & Customer Insights Platform and… more
- Trellix (Frankfort, KY)
- …manage, and track service delivery. + You will be responsible for overall customer experience and successful delivery and consumption of threat intelligence ... enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber...partners to deliver services to customers. + The Engagement Manager will serve as a customer interface… more