- Verint Systems, Inc. (Salt Lake City, UT)
- …responding to RFPs and working with Government contract agreements + Knowledge of CCaaS, Contact Center , Workforce Management , and /or CRM/ERP software ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Meta (Salt Lake City, UT)
- …Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling. **Public Compensation:** $173,460/year to ... enhancements. 12. Provide technical support for existing reports, dashboards, or internal workforce management tools. 13. Identify and analyze industry or… more
- Sedgwick (Salt Lake City, UT)
- …experience utilizing workforce optimization tools and processes. Experience within a contact center environment is preferred. Experience with workforce ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Workforce Planning Analyst **PRIMARY PURPOSE:** To provide workforce development… more
- Pearson (Salt Lake City, UT)
- …Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... attentiveness, and a focus on resolving issues efficiently on the first contact **Organizational Relationships** Reports to and direction received from: + Scoring… more
- AAA Northern California, Nevada & Utah (Clearfield, UT)
- …understanding of ACD management and administration practices, contact flow management and contact center technologies Education & Experience / ... Team Members. Summary: As part of the AAA NCNU workforce management team the Forecasting Scheduling and...design and create reports. + Experience in large volume contact center scheduling for 500+ agents. +… more
- PSI Services (Salt Lake City, UT)
- …+ Act as the first point of contact for all queries from our Test Center Administrators and their management team to ensure our level of service delivered is ... We do this by being the best provider of workforce solutions, which foster both technology and science to...management , compensation, and compliance, specifically for the Test Center staff. The Associate People Partner will act as… more
- Carrington (Salt Lake City, UT)
- …Dialer Support and Dialer Operations teams and successful monitoring of the workforce management system and inbound/outbound dialer campaigns for designated ... and Dialer Operations teams and successful monitoring of the workforce management system and inbound/outbound dialer campaigns...and outbound IVR + Five plus (5+) years of contact center experience required + Proven experience… more
- MTC (Centerville, UT)
- …and center information to applicants, including zero tolerance, behavior management , leave policies, etc. and answer applicant questions for the purpose of ... with Management & Training Corporation and need assistance, please contact our staffing department through_ _###@mtctrains.com_ _or ###._ Learn more about … more
- University of Utah (Salt Lake City, UT)
- …interest including: + Health Policy and Health Economics (including the Matheson Center for Health Care Studies), + Implementation Science and Health System ... Affairs (VA) including the Informatics Decision-Enhancement and Analytic Sciences ( IDEAS ) Center for Innovation (an HSR &D COIN ). HSIR faculty mentor numerous… more
- Pearson (Salt Lake City, UT)
- This position is a part of our Workforce Skills division, specifically within the GED Testing Service where you will play a pivotal role in providing leadership and ... collaborate closely with the other assessment leaders in Project Management /Publishing, Psychometrics, and Products Research. **Key Responsibilities:** + Lead and… more
- University of Utah (Salt Lake City, UT)
- …allotted significant space in the newly built Primary Children's and Families' Research Center at HCI . Pediatric Areas of Excellence of highest interest include ... have the opportunity to participate in a multidisciplinary pediatric oncology clinic and/or management of the care of patients in the inpatient unit. The Division of… more
- University of Utah (Salt Lake City, UT)
- …The University of Utah Health (U of U Health) is a patient focused center distinguished by collaboration, excellence, leadership, and respect. The U of U Health ... Huntsman Mental Health Institute, the Nora Eccles Harrison Cardiovascular Research Institute, the Center for Medical Innovation, and the Utah Center on Aging.… more
- University of Utah (Salt Lake City, UT)
- …the University of Utah is recruiting faculty to lead cutting-edge data management and analytics sciences and informatics/health services research while promoting and ... the VA Informatics, Decision-Enhancement and Analytic Science ( IDEAS ) Center , an Informatics/Health Services Research & Development-supported center housed… more
- CVS Health (Salt Lake City, UT)
- …Minimum 2 years experience in utilizing Avaya CMS Supervisor or similar ACD system for contact center management and reporting. + Minimum 2 years experience ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...will need to possess a strong working knowledge of workforce management tools and processes as well… more
- University of Utah (Salt Lake City, UT)
- …have the opportunity to participate in a multidisciplinary pediatric oncology clinic and/or management of the care of patients in the inpatient unit. The Division of ... and venture commercialization program. HCI is an NCI -designated Comprehensive Cancer Center and a member of the National Comprehensive Cancer Network ( NCCN… more
- Evolent (Salt Lake City, UT)
- …in patient impact and quality, including health equity. **Clinical Management Responsibilities** + Accountability for operational performance of physician, nursing, ... and shared services staff in the utilization management value chain + Owns clinical rationale for...interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. +… more
- University of Utah (Salt Lake City, UT)
- …**About Huntsman Cancer Institute** **HCI**is an NCI -designated Comprehensive Cancer Center and a member of the National Comprehensive Cancer Network ( ... projects, and is overseen by a large team of computer science, data management , and analytic professionals. With >70 million geocoded addresses, researchers can link… more
- Zions Bancorporation (Salt Lake City, UT)
- …and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. We are seeking a Data Analyst to join Zions ... map and transform the data to support Enterprise Performance Management (EPM) including Shareholder Value Added (SVA), Funds Transfer...week in the office at the new Zions Technology Center in Midvale, UT. *Local candidates only at this… more
- BAE Systems (Hill AFB, UT)
- …including: workforce planning, on boarding, employee retention, employee relations, management coaching, performance management and change management . + ... the HRBP Senior will partner with senior leaders and management teams to align HR best practices with business...collaborate closely with the HR team, Shared Services, and Center of Excellence departments to deliver tailored solutions that… more
- Xerox (Salt Lake City, UT)
- …we've expanded into software and services to sustainably power today's workforce . From the office to industrial environments, our differentiated business solutions ... Process Manager will be a key member of the Generative AI Center of Excellence (COE), responsible for designing, implementing, and continuously refining governance… more