- HCA Healthcare (Kansas City, MO)
- …provider and practice service requests and incident resolutions through the Service Desk . May assist with reviewing problem tracking databases, tracking, and ... as a team liaison and subject-matter expert to the Service Desk for physician-facing technologies and solutions.... management operational policies and best practices, contributing to enterprise and IT service management goals. Access:… more
- SAIC (Kansas City, MO)
- …works on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems. + Must frequently lift and/or ... Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT … more
- Deloitte (Kansas City, MO)
- …requirements, and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to ... tracks and closes on behalf of government customers to service providers + Diagnoses and resolves basic to moderately...and application training and support + Troubleshoots mobile and desk phones + Initiates requests for mobile provisioning +… more