- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- TEKsystems (Kansas City, MO)
- …one of the world's largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in the NGEN SMIT contract providing Marine ... Corps End Users with appropriate, timely, and reliable IT support to ensure mission readiness. Responsibilities...4 YRS of experience) 2.) Openness and Willingness to support an in-bound service desk /… more
- TEKsystems (Olathe, KS)
- Description: Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of ... support for the service desk and is responsible for first...for Techs with at least 3-6 months of professional IT experience with another company. Still open to more… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... enterprise network. What will you do as a Help Desk Support Representative? You will serve as...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- IT Concepts (Kansas City, MO)
- …user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT support tickets, and performing diagnostic and ... Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our...VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA… more
- TEKsystems (Kansas City, MO)
- …Service located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the Network End-Users throughout the ... decreases overnight vs mornings. Ultimately, the ESD technician will support unifying networks and data management systems to improve...currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** Leidos is looking to hire an IT Specialist in Kansas City, MO to join...IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT MCEN,… more
- Enterprise Bank & Trust (Olathe, KS)
- …all markets utilizing remote and in person assistance. + Works with vendors and the IT team to resolve problems and support other projects. + Researches, updates ... and documents technical processes and procedures in IT Knowledgebase. + Manages and tracks Help ...diploma or GED or equivalent + 1-3 years customer service , banking, or technical support experience preferred… more
- Deloitte (Kansas City, MO)
- …for this role will end on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Deloitte (Kansas City, MO)
- …for this role will end on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Moss Adams LLP (Kansas City, KS)
- **Applications Support Engineer** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about ... solving complex and interesting business challenges. **Introduction to the team** Application Support Engineers at Moss Adams are responsible for the highest level… more
- HCA Healthcare (Kansas City, MO)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a ... recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The STA...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Kansas City, MO)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... a timely manner to senior-level support personnel. Support to other division and facility IT ...desktop equipment and software * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Kansas City, MO)
- …support as needed.** **i) Serves as a lead or subject-matter expert for provider support to the Service Desk Community.** **3. Access:** **a) Collects, ... Provider Solution Specialists in he integral role for HCA IT &S. Using a balanced combination of customer service...service requests and incident resolutions through the** **Division Service Desk . Reviews problem tracking databases and… more
- HCA Healthcare (Kansas City, MO)
- …provider and practice service requests and incident resolutions through the Service Desk . May assist with reviewing problem tracking databases, tracking, and ... as needed.** Serves as a team liaison and subject-matter expert to the Service Desk for physician-facing technologies and solutions.** Leads and mentors junior… more
- Epsilon, Inc (Kansas City, MO)
- …and testing methods. + Maintain new customer confidence through continual engagement, support collaboration, and service delivery. + Continually brief internal ... well in a collaborative team environment, but also independently. + Familiar with IT Infrastructure Library (ITIL) service operation best practices. + Experience… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... MCEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT MCEN, the Leidos team will deliver… more
- Children's Mercy Kansas City (Kansas City, MO)
- …performs a wide variety of executive administrative and project coordination duties to support the day to day operations and strategic work of the department and ... Human Resources. Responsibilities This role: + Provides professional and managerial support of departmental functions to ensure the effectiveness and efficiency of… more
- Optiv (Kansas City, MO)
- …environment. They will support engineers delivering both third-party Authorized Support and Technology Management service lines who directly assist Optiv ... with exposure to Microsoft and UNIX/Linux based operating systems. + Previous IT help desk experience preferred. + Scripting experience preferred. Languages:… more