- HCA Healthcare (Kansas City, MO)
- …provider and practice service requests and incident resolutions through the Service Desk . May assist with reviewing problem tracking databases, tracking, and ... as a team liaison and subject-matter expert to the Service Desk for physician-facing technologies and solutions.... management operational policies and best practices, contributing to enterprise and IT service management goals. Access:… more
- Deloitte (Kansas City, MO)
- …requirements, and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to ... tracks and closes on behalf of government customers to service providers + Diagnoses and resolves basic to moderately...and application training and support + Troubleshoots mobile and desk phones + Initiates requests for mobile provisioning +… more
- HCA Healthcare (Overland Park, KS)
- … enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application ... resolve incidents or fulfill requests received from the division Service Desk or other division or facility...facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop… more