- Cardinal Health (Augusta, ME)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Carrington (Augusta, ME)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Highmark Health (Augusta, ME)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Augusta, ME)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Highmark Health (Augusta, ME)
- …+ None **Preferred** + Bachelor's Degree **EXPERIENCE** + 5 years in Customer Service + 1 year in a leadership management **Preferred** + None **LICENSES AND ... contribute to highest levels of performance. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but limited to: involved in hiring and… more
- Family Dollar (Greene, ME)
- …standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required ... We're seeking a Customer Service Associate to join our...other related duties as may be required by their supervisor ._ _Please note, this job description is not a… more
- Cayuse Holdings (Augusta, ME)
- …computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Concentrix (Augusta, ME)
- …Service and Omnichannel processes. + Design and configure Dynamics 365 Customer Service features including: + Case management + Queues and routing rules + ... SLAs and entitlements + Knowledge management + Customer Service workspace...Unified routing + Workstreams, sessions, and agent scripts + Supervisor dashboards and real-time insights + Define and optimize… more
- Comcast (Brunswick, ME)
- …order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from ... of the work are recorded for entry in the customer 's account. + Determines acceptability of service ...Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate. + Reconciles… more
- Fujifilm (Augusta, ME)
- …AER manufacturers with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management . + Work with the Product ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...regional and national trade shows as requested by direct supervisor or Executive Management . + Adhere to… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …& Software Troubleshooting & Problem Resolution, Technical Leadership & Team Mentoring, Customer Service Excellence & Satisfaction Management , Field Office ... Experience with Multiple Operating Systems & Platforms, Customer Relationship Management (CRM) System Expertise, Field Service Management Tools… more
- Walgreens (Topsham, ME)
- … Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection activities ... and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive… more
- Walgreens (Augusta, ME)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- The Salvation Army (Lewiston, ME)
- …for effective communication with supervisors, employees, beneficiaries, and customers. + Excellent customer service skills. + Ability to understand and follow ... create and sustain a pleasant and hospitable work environment and maintain customer relationships. Save Responsibilities + Assist in creating a pleasant and… more
- Walgreens (Lisbon Falls, ME)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Coinbase (Augusta, ME)
- …their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader ... transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on… more
- Sedgwick (Augusta, ME)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Take advantage of a variety of professional development ... to others within the unit. + Identifies and advises management of trends, problems, and issues as well as...quality review on claims in compliance with audit requirements, service contract requirements, and quality standards. + Acts as… more
- WM (Augusta, ME)
- …promote maximum morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and… more
- Vontier (Augusta, ME)
- … Service Contractors and Service Managers + Commercial Account Managers + Customer Service Agents + Service and Field Engineers **External** + ... customer experience. As a key member of the service operations team, you will spend most of your...This position will interface with the following: **Internal** + Supervisor , Technical Support + Gasboy Service Manager… more