- Sisel International, LLC (Springville, UT)
- …EDUCATION/EXPERIENCE: High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in ... level of employee's current knowledge, to a lead, senior agent , supervisor or to Customer Service Manager + Keeps...inbound direct sales call center environment desirable. SKILLS AND ABILITIES:… more
- Vaco (Salt Lake City, UT)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers ... from our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to… more
- Molina Healthcare (Orem, UT)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director, the Sales Manager will help lead the sales department, oversee daily operations, and ensure department ... conversion by focusing on productivity, quality, and customer experience. Performs day-to-day call center team management functions, while focusing on building… more
- Extra Space Storage (Midvale, UT)
- …as a great place to work We are looking for an **Escalation Team lead** for our call center . This team will have approximately 10 employees to lead. We are a ... environment. They will have at least 2-3 years of call center management experience and working in...escalation agents, meeting escalation service levels, customer experience and agent experience targets. . Oversees all real-time and intra-day… more
- Cardinal Health (Salt Lake City, UT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...Role:** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of… more
- Camping World (Draper, UT)
- …Remain organized and manage tasks effectively. + Thrive in a fun, fast paced, dynamic call center environment. + Other duties as assigned **What You'll Need to ... Camping World is seeking an Acquisition and Purchasing Agent for our growing team. As an Acquisition...or equivalent + 1-3 years of experience in a call center environment + Self-starter + Strong… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Extra Space Storage (Midvale, UT)
- …the organization. **Requirements** + 1+ year's Workforce Management experience in a multimedia call center operation + Internal NSC applicants must have a ... **Scheduling Analyst** to assist in supporting our National Solutions Center . This position will be responsible for managing available...training, team huddles, mentoring, etc) and add tracking to agent schedules. + Serving as point of contact for… more
- Intermountain Health (Murray, UT)
- …to their designated area or specialty focus. This position serves as a change agent by accepting and facilitating change. The incumbent is proactive and assumes a ... 5:00 pm but this group may need to take call . Flexibility in available days of the week necessary...necessary to staff team appropriately. + Unit/Location: Intermountain Medical Center Building 7 + Additional Details: Highly skilled and… more
- Travel + Leisure Co. (Sandy, UT)
- …plan with six figure income earning potential + Dynamic culture in a unique call center environment + No cold calling or prospecting. Wyndham Destinations ... based environment + Must possess or be willing to obtain a valid Timeshare Agent License Job Type: Full-time Salary: $65,000.00 - $100,000.00 per year Benefits: +… more
- Rocket Software (Salt Lake City, UT)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... If you need special assistance or an accommodation while seeking employment, please call : ### or send an email to ###@rocketsoftware.com. We will make a… more
- Lucid Software (Salt Lake City, UT)
- …meet our Business goals. + Be available for one weekend per quarter to be the on- call support agent and escalate any top issues or site outages to engineering ... peers on specific user-impacting issues and bugs. + Assist in writing clear Help Center and user education content + Address and resolve customer issues within the… more
- Sharecare (Salt Lake City, UT)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more