- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- TEKsystems (Kansas City, MO)
- …one of the world's largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in the NGEN SMIT contract providing Marine ... Corps End Users with appropriate, timely, and reliable IT support to ensure mission readiness. Responsibilities...4 YRS of experience) 2.) Openness and Willingness to support an in-bound service desk /… more
- TEKsystems (Olathe, KS)
- Description: Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of ... support for the service desk and is responsible for first...for Techs with at least 3-6 months of professional IT experience with another company. Still open to more… more
- TEKsystems (Olathe, KS)
- …be 90% tickets and 10% project work. Top Skills - Must Haves + Technical support + Troubleshooting + Desktop + Customer service Top Skills' Details - On-Site ... + Customer service oriented Service Analyst II provides service and support for a wide range of applications and solutions. This position will be… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... enterprise network. What will you do as a Help Desk Support Representative? You will serve as...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- HNTB (Kansas City, MO)
- …shift is 10 am - 7 pm CST **What You'll Do:** + Logs all service desk calls or email requests into the IT Service Management System. Responsible for ... employee-owners. This opportunity entails being responsible for providing frontline end-user support on a daily basis. This position receives, documents and triages… more
- HNTB (Kansas City, MO)
- …basic hardware, software, and network issues **What You'll Do:** + Logs all service desk calls or email requests into the IT Service Management System. ... employee-owners. This opportunity entails being responsible for providing frontline end-user support on a daily basis. This position receives, documents and triages… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- IT Concepts (Kansas City, MO)
- …user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT support tickets, and performing diagnostic and ... Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our...VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA… more
- TEKsystems (Kansas City, MO)
- …Service located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the Network End-Users throughout the ... decreases overnight vs mornings. Ultimately, the ESD technician will support unifying networks and data management systems to improve...currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** Leidos is looking to hire an IT Specialist in Kansas City, MO to join...IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT MCEN,… more
- Enterprise Bank & Trust (Olathe, KS)
- …all markets utilizing remote and in person assistance. + Works with vendors and the IT team to resolve problems and support other projects. + Researches, updates ... and documents technical processes and procedures in IT Knowledgebase. + Manages and tracks Help ...diploma or GED or equivalent + 1-3 years customer service , banking, or technical support experience preferred… more
- GEHA (Lee's Summit, MO)
- … Support Administrator ( IT Systems Administrator), reports to the Service Desk Manager and will potentially have matrixed reporting responsibilities to ... and regulatory requirements **SKILLS** **Job Description** + Coordinate with Service Desk , Engineering, Application, and Database Administration teams.… more
- Deloitte (Kansas City, MO)
- …for this role will end on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Deloitte (Kansas City, MO)
- …for this role will end on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Moss Adams LLP (Kansas City, KS)
- **Applications Support Engineer** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about ... solving complex and interesting business challenges. **Introduction to the team** Application Support Engineers at Moss Adams are responsible for the highest level… more
- HCA Healthcare (Kansas City, MO)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a ... recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The STA...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Kansas City, MO)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... a timely manner to senior-level support personnel. Support to other division and facility IT ...desktop equipment and software * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Overland Park, KS)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... a timely manner to senior-level support personnel. Support to other Division and facility IT ...PC. GENERAL RESPONSIBILITIES : * Effectively works with customers, Service Desk and Technical Services personnel *… more
- HCA Healthcare (Overland Park, KS)
- …provider and practice service requests and incident resolutions through the Service Desk . May assist with reviewing problem tracking databases, tracking, and ... as a team liaison and subject-matter expert to the Service Desk for physician-facing technologies and solutions....operational policies and best practices, contributing to enterprise and IT service management goals. Access: * Possesses… more