- Patterson Companies, Inc. (Kansas City, KS)
- …bring to Patterson and believe that they build a stronger and successful organization. The Support Specialist - Tier I properly responds to inbound and ... outbound customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries for software, services, peripheral devices, and… more
- LSI Staffing (Lawrence, KS)
- …goals. * Manage, coach, and prioritize the work of an IT Support Specialist , ensuring high-quality Tier 1 service and professional growth. * Oversee ... and deliver Tier 1 -2 support , quickly resolving hardware, software, and network issues as needed. * Own all end-user and shared hardware (telephony,… more
- University of Kansas (Lawrence, KS)
- …programs and identify areas for improvement. **15% - Employee Support ** + Provides tier 1 support in answering and responding to walk in traffic ... by the Appointment team into HR/Pay. + Answers any tier 1 level support questions....Specialist ensures that new hires receive the necessary support , resources, and information to transition smoothly into their… more
- Dairy Farmers of America (Kansas City, KS)
- …to multiple states. Apply analytical and problem-solving skills to provide second- tier deskside support ; this includes installing, diagnosing, repairing, ... **Job Description** Provide day-to-day and project-related technical support to multiple DFA locations within a geographic...tickets + Serve as the escalation point for Level 1 service desk team members + Assist in the… more
- Leidos (Kansas City, MO)
- …You will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online ... operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and...(2) years of IT ticketing system experience and one ( 1 ) year of experience in remote desk takeover tools… more
- Paycom Online (Kansas City, MO)
- This position is not eligible for sponsorship and Paycom is unable to support a optional or curricular practical training (OPT/CPT) program. Paycom is interested in ... $80,000 base pay and $20,000 supplemental pay + uncapped commission + Top- tier sales tools, technology and software solutions + Best-in-class, MBA-level, in-person… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Engineer creates and implements Infrastructure systems and services and provides Tier III support to Children's Mercy's Research Institute Infrastructure. ... areas for improvement.- Evaluate and recommend new hardware and software to support on expanding infrastructure and be responsible for system capacity planning. -… more