- HomeSafe Alliance (Lansing, MI)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Intermountain Health (Lansing, MI)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- Frontdoor (Lansing, MI)
- …(GED) required; and/or an equivalent combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or ... two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to...+ Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills +… more
- Meta (Lansing, MI)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- Pearson (Lansing, MI)
- …or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... have excellent oral and written communication skills + Excellent attendance is required + Experience working with a PC and a Windows environment is required + … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Under Armour, Inc. (Lansing, MI)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …Origami's Human Resources team to learn more about the employment experience at Origami Rehabilitation! ###@origamirehab.org Position Summary: Join our growing team! ... as a backup support for client scheduling. The position prioritizes impeccable customer service, a keen eye for detail, and stellar interpersonal skills. Dive… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …the application process now to secure the opportunity to gain healthcare experience in a team-oriented environment! No prior healthcare experience required. ... Origami's Human Resources team to learn more about the employment experience at Origami Rehabilitation! ###@origamirehab.org Position Summary: Under the direct… more
- State of Michigan (Dimondale, MI)
- …is also responsible for maintaining and ensuring confidentiality of data, providing excellent customer service in a call center environment and being detail ... Educational level typically acquired through completion of high school. Experience Treasury Customer Service Representative 6 One...experience do you have working in a call center environment? + None + Less than one year… more
- Concentrix (Lansing, MI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more
- Emerson (Lansing, MI)
- …customers, owning a total book of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization + General knowledge of cloud ... The Customer Success Manager role at NI will be...Will Be:** + Serve as the main point of contact supporting a portfolio of accounts through throughout all… more
- Dart Container (Mason, MI)
- …problems Preferred Skills and Qualifications: + Six (6) months of customer service experience in a call/ contact center environment + Data entry ... following: + High School diploma or equivalent + Six (6) months of experience in a customer service field + Excellent verbal and written skills in both Spanish… more
- Eliassen Group (Lansing, MI)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more
- Morley (Lansing, MI)
- …Requirements_** + High school diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast ... **About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an… more
- CAI (Lansing, MI)
- …us to the next level! If you are located in North Carolina, have prior experience in a healthcare customer service environment, and are looking for your next ... for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to… more
- BJs Wholesale Club (Lansing, MI)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: + Carry out job functions… more
- Old Dominion Freight Line (Lansing, MI)
- …service centers and customer facilities or work sites within the service center 's geographic area. May sort, handle, load, and/or unload freight at company and ... role is essential in supporting our commitment to delivering customer freight safely, accurately, and on time. As a...tools and supplies (eg pallets, straps, rope) + Frequent contact with service center personnel; fast-pace and… more
- HomeSafe Alliance (Lansing, MI)
- …+ Assist in the technical support and implementation of NICE CXone cloud-based Contact Center , including development in InContact Studio and integration with our ... systems and infrastructure. + Monitor performance, capacity and availability of the contact center infrastructure. + Execute on established procedures as it… more