- Comcast (Philadelphia, PA)
- …rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System, ... information to any customer interaction. + Improves customer satisfaction and maximize sales and retention ...for how you do your job. + Own the customer experience think and act in ways… more
- WM (Newtown, PA)
- …1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component B. Preferred ... be commutable to our Newtown, PA office.** The Account Associate I (AA) serves as a key point of...Through effective management of inbound call requests and proactive customer outreach, the AA maintains a net positive business… more
- Bristol Myers Squibb (Princeton, NJ)
- …Read more: careers.bms.com/working-with-us . **Position Summary:** We are seeking an experienced Associate Director, Customer Experience (Cx), Patient & Care ... development teams. + Define success metrics for product features and overall customer experience performance. + Monitor product performance post-launch and… more
- University of Pennsylvania (Philadelphia, PA)
- …and wellness programs and resources, and much more. Posted Job Title Associate Director, Regulatory Job Profile Title Associate Director, Clinical Research ... Regulatory Job Description Summary With the oversight of the Director, the Associate Director for Regulatory Affairs will oversee the portfolio of clinical research… more
- H&R Block (Burlington, NJ)
- …if you also had + Bachelor's degree in accounting or related field + Previous experience in a customer service or retail environment + Experience working ... Block Next. This multi-year roadmap focuses on innovation, client experience , and sustainable growth. It is designed to elevate...A Typical Day Joining H&R Block as a Tax Associate means you will have the support of an… more
- Stryker (Cherry Hill Township, NJ)
- ** Associate Field Service Representative - Transport** As an Associate Field Service Representative, you will play a key role in supporting a designated service ... position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role...materials, and more + Present the highest level of customer etiquette in support of the sales team, and… more
- Dow Jones (Princeton, NJ)
- …effective website and ecommerce programs across Dow Jones flagship sites to enhance the customer experience and drive business growth. The ideal candidate is a ... **About the Role** The Associate Director position is responsible for executing comprehensive...analytics, and engineering to ensure a seamless and consistent customer experience across all touchpoints + Lead… more
- Trinity Health (Philadelphia, PA)
- …Type:** Full time **Shift:** Evening Shift **Description:** **Environmental Services Associate (Floor Care Technician)** **Schedule:** Evening - 3:00 pm - ... Care Technician to join our team! **What You Will Do:** + This associate predominantly does project work including special projects such as stripping floors,… more
- Cognizant (Philadelphia, PA)
- …client expectations are met. They work towards establishing a positive client experience . A CRM's shared measures are margin, revenue, client satisfaction & employee ... retention . CRM role-specific measures are renewal win rates, revenue,...seeking a highly skilled **Healthcare Payer Client Relationship Manager ( Associate Director)** who will be responsible for a growing… more
- Penske (Philadelphia, PA)
- …and metrics across all logistics operations and providers. This role will drive customer growth and retention . **Responsibilities:** * Serve as a focal point ... **Position Summary** The Senior Manager of Customer Operations will directly work with enterprise customers...* Bachelor's Degree preferred. If no degree, equivalent work experience is required * 5-8 years of multi-location P&L/growth… more
- Penn Medicine (Philadelphia, PA)
- …unit, department, entity, and health system organization Credentials: Education or Equivalent Experience : + Associate of Arts or Science (Required) + Education ... initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and...setting. Degrees may be considered in lieu of total experience . In lieu of completion of an Associate… more
- Penn Medicine (Philadelphia, PA)
- …and succession plans for current and future staffing needs. Credentials: Education or Equivalent Experience : + Associate of Arts or Science (Required) + 7+ years ... initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and...setting. Degrees may be considered in lieu of total experience . In lieu of completion of an Associate… more
- Zurich NA (Philadelphia, PA)
- …program including an associate degree and 3 or more years of experience in the Underwriting, or Market Facing area.OR + Zurich approved Apprenticeship program ... with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors...associate degree and 8 or more years of experience in the Claims or Underwriting Support area. +… more
- Penn Medicine (Philadelphia, PA)
- … experience in a healthcare setting. Degrees may be considered in lieu of total experience + Preferred - Associate of Arts or Science We believe that the best ... championing quality initiatives with the providers and staff * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators… more
- TruGreen (Warminster, PA)
- …coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. **Responsibilities** + ... as required by company policy/state and/or federal law. **Education and Experience Requirements** + Associate 's degree in a business-related discipline… more
- Compass Group, North America (Monroe Township, NJ)
- …teamwork to support guests and employees. + Seeks opportunities to improve the customer experience by seeking resident feedback and developing strategies to ... needed. + Provides and supports service behaviors that are above and beyond for customer satisfaction and retention . + Empowers employees to provide excellent … more
- Zurich NA (Trenton, NJ)
- …Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice ... with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors...Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are OR… more
- Zurich NA (Philadelphia, PA)
- …Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing areaOR + Zurich Certified Insurance Apprentice ... with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors...Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND… more
- H&R Block (Lawrenceville, NJ)
- …communicate complex tax situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and ... plan known as Block Next. This multi-year roadmap focuses on innovation, client experience , and sustainable growth. It is designed to elevate how we work, how… more
- TD Bank (Mount Laurel, NJ)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... hiring the best talent, growing these colleagues, and managing retention + Acts as an expert or lead innovator...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more