- Wolters Kluwer (Philadelphia, PA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- ISMG - Information Security Media Group (Princeton, NJ)
- …of experience with membership/community engagement or in a client relations/ customer success capacity + Experience engaging with external customers/community ... the world. The Opportunity We are seeking a Community Engagement Manager who will lead the execution... who will lead the execution of CyberEdBoard's membership engagement strategy leveraging a customer service focus… more
- CDM Smith (Philadelphia, PA)
- …overseeing the development and training of staff. **Job Title:** Federal Marketing Manager - Communications and Engagement **Group:** OPS - Marketing/Bus ... senior professional to lead the Federal Services Unit (FSU) communication and engagement activities in coordination with FSU's sales team and corporate marketing and… more
- J&J Family of Companies (Horsham, PA)
- …and profoundly impact health for humanity. Learn more at https://www.jnj.com/. As an Engagement Manager within the Customer AI Products and Strategy ... Medicine is seeking a talented and motivated individual for the role of an Engagement Manager , Advanced Analytics to support a launch product in our immunology… more
- Comcast (Philadelphia, PA)
- … success using knowledge about technical areas. + Develop and implement engagement strategies to achieve customer business outcomes + Support the budget ... and delivering products and next-generation technologies that transform the customer experience. **About Comcast Technology Solutions (CTS):** Comcast Technology… more
- RELX INC (Trenton, NJ)
- …today's top model creators for each individual legal use case.About the Role As an Engagement Manager you will engage with clients as their first point of ... Do you enjoy solving technical problems to deliver valuable customer results? Can you collaborate with teams to implement initiatives that make a difference? About… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is...escalate as needed. About You: + 5+ years of customer engagement and account management experience in… more
- Wilson Language Training (Trenton, NJ)
- Customer Success Manager **Department:**...part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Verint Systems, Inc. (Trenton, NJ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... At Verint, we believe customer engagement is the core of...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Teradata (Trenton, NJ)
- …role you will, own the account strategy for engagement , adoption and success planning. + Manage and curate existing customer relationships leveraging strong ... will lead the development of a relevant and actionable customer success plan, and partner internally to...to enhance current and new analytical applications, delivering additional customer outcomes. + Continuously engagement with the… more
- Verint Systems, Inc. (Trenton, NJ)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... At Verint, we believe customer engagement is the core of...health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's… more
- FranklinCovey (Trenton, NJ)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- FranklinCovey (Trenton, NJ)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- University of Pennsylvania (Philadelphia, PA)
- …play. Posted Job Title Temporary Employee, Technology Operations Strategist, Employer Engagement , MBA Career Management Job Profile Title Temporary Employee - ... Technology Operations Strategist plays a critical role within the Employer Engagement team. This role primarily focuses on advancing office-wide initiatives while… more
- Wolters Kluwer (Philadelphia, PA)
- …lines + Sr. CSS will be responsible for project planning, in conjunction with Customer Success Manager (report internally and externally on updates, identify ... and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor...stakeholders updated + In conjunction with Account Executive & Engagement Manager , Sr. CSS will be responsible… more
- Pearson (Trenton, NJ)
- …to foster deep relationships with internal teams and customers alike + Demonstrated success in developing customer engagement strategies that drive retention ... plan, and information on benefits offered ishere. Key Responsibilities: + ** Customer Engagement Campaigns:** Develop and implement marketing programs designed… more
- Goodwill Industries of Southern New Jersey and Phi (Bordentown, NJ)
- CUSTOMER SERVICE MANAGER Job Details Job Location Bordentown Store - Bordentown, NJ Salary Range $17.75 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...leadership to establish clear company vision and ensure staff engagement . + Conducts new goods inventory and ensures proper… more
- Bank of America (Pennington, NJ)
- Client Educational Content Project Manager - Risk Programs Customer Segment Consultant I Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; ... initiative within the enterprise strategy and performance goals for one of the Customer Segments (ie Retail, Preferred & Small Business). Provides support to senior… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Rocket Software (Trenton, NJ)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more