- ASM Research, An Accenture Federal Services Company (Helena, MT)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CVS Health (Helena, MT)
- …to make health care more personal, convenient and affordable. **Position Summary** * Dental Customer Service Representative is the face of Aetna and impacts ... members' service experience by manner of how customer service inquiries and problems via telephone. * Customer inquiries are of basic and at times… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …faxing, chat, US mail, and email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a ... web, texting, email, US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting,… more
- U-Haul (Helena, MT)
- …love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative . As a Customer Service ... + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: + Assist customers… more
- Family Dollar (Helena, MT)
- …great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing ... the store and merchandise. **Principle Duties and Responsibilities:** * Provides customer engagement in positive and approachable manner. * Assists in maintaining… more
- Sutherland Global Services (Helena, MT)
- …+ Ability to type 35+ words per minute + Minimum of one year of customer service experience + Strong written communication skills We will provide equipment ... **_About Us_** _Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from… more
- Cardinal Health (Helena, MT)
- …+ Prior experience working with order placement systems and tools preferred + Customer service experience preferred + Root cause analysis experience preferred + ... adherence, average speed to answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal Agent", who is able to meet… more
- Intermountain Health (Boulder, MT)
- **Job Description:** The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain ... etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management… more
- Fujifilm (Helena, MT)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Sedgwick (Helena, MT)
- …Center Specialist- Background in Auto Insurance Required **PRIMARY PURPOSE** : To assist customer service representatives in expediting the application by ... correspondence and/or claims system. + Participates in and maintains a quality service culture within the customer service team. + Acts as a customer … more
- Mountain View Co-op (White Sulphur Springs, MT)
- …and helpfulness. The ST must embrace and exhibit MVC's philosophy and culture of customer service . This position is required to follow all MVC on-call policies ... Manager. ESSENTIAL DUTIES & RESPONSIBILITIES + Establish and maintain a positive customer service experience. + Establish and maintain a positive experience… more
- Fujifilm (Helena, MT)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- UNUM (Helena, MT)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... change initiatives to improve workflow, enhance customer service and reduce operating costs. + Recognize trends and root causes; create solutions to prevent… more
- Revelyst (Helena, MT)
- …software systems + General knowledge of the cycling and outdoor industry. + Strong customer service orientation. + A valid driver's license and proven safe ... the outdoors. We are looking for an **Outside Sales Representative ** to join our Adventure Sports platform, which includes...within existing and new accounts. + Establish and maintain customer relationships in order to grow profitable sales. +… more
- Sedgwick (Helena, MT)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Liability Claims Representative | Remote Are you looking for an opportunity to join a… more
- Conduent (Helena, MT)
- …in supporting Medicaid Providers in Montana? Conduent has immediate openings for Call Center Customer Service Representatives . This is a great opportunity to ... 8am - 5pm Monday through Friday. + Substantial call center and customer service training. + Great work environment with career growth. **Additional Duties as… more
- Travelers Insurance Company (Helena, MT)
- …Candidate Have?** + Bachelor's Degree or a minimum of 2 years of work or customer service -related experience. + Ability to work in a high volume, fast paced ... is a Must Have?** + High School Diploma or GED + One year of customer service experience OR Bachelor's Degree. **What Is in It for You?** + **Health Insurance**… more
- Humana (Helena, MT)
- …Access, Excel, PowerPoint + Previous inbound/outbound call center or related customer service experience + Provider installation experience **Additional ... or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of ... and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- St. Peters Health (Helena, MT)
- …Peter's and outside agencies to aid with patient issues. + Handle all incoming customer service questions to identify needs and issues. Including but not limited ... to charge explanation, relaying/explaining insurance activity, offering patient assistance and setting up payment plans. + Makes outbound calls to set up payment arrangements and follow up on delinquent accounts. + Manages accounts needing to be transferred to… more