- HealthEdge Software Inc (Frankfort, KY)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Trellix (Frankfort, KY)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Frankfort, KY)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Rocket Software (Frankfort, KY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Frankfort, KY)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Frankfort, KY)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Cleo (Frankfort, KY)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Frankfort, KY)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Ryder System (Frankfort, KY)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Zoom (Frankfort, KY)
- Sales Operations What you can expect The Sales Operations (Ops) manager supports our Global CX sales organizations. The role is responsible for identifying and ... and developing presentations for internal and external stakeholders. The Sales Operations Manager plays a pivotal role in aligning sales strategies with business… more
- Lumen (Frankfort, KY)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wolters Kluwer (Frankfort, KY)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Frankfort, KY)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- Lowe's (Nicholasville, KY)
- Conducts store visits focused on the Pro and DIFM customer experience to ensure consistency across stores, develops actions plans to address gaps, and follows up to ... training and talent gaps based on data analysis and store/ customer feedback, developing action plans to close gaps in...Serves as point-of-contact for District and Store Leadership to support and provide a consistent Pro and DIFM experience… more
- Constellation (Frankfort, KY)
- …OF POSITION** The Account Manager I will provide post deal and pre-deal support for the BDMs and customers assigned to them. This role requires a proficient ... or via email to strengthen our relationships and drive customer satisfaction. **Account Manager II - PRIMARY...Manager II will provide post deal and pre-deal support for the BDMs and customers assigned to them.… more
- Walgreens (Lexington, KY)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Pearson (Frankfort, KY)
- …who has familiarity with the Publishing, Assessment or Education industry. As Project Manager you will support School Assessment in the successful delivery and ... the delivery of assigned projects or programs to ensure customer satisfaction. As a successful Project Manager ...support programs beyond primary assignment. Business Development: + Support the Program Manager with project and… more
- Hyster-Yale Group (Berea, KY)
- …Title** Field Service Manager I - II **Job Category** Product Support **Job Description** **Put a LIFT in Your Career!** Hyster-Yale Materials Handling, Inc. ... for HYMH product involving interface with the dealer network and National Accounts in support of our customer base for increased product sales and customer … more
- Walgreens (Lexington, KY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Barnes & Noble Education (Lexington, KY)
- …driven, adaptable, and customer -focused team member to work as a Department Manager . The Department Manager must be knowledgeable about department and store ... is maintained, properly merchandised, and operationally sound. **Responsibilities** As a Department Manager you will support all store operations and departments… more