- Sutherland Global Services (Frankfort, KY)
- …years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + ... new solutions, all provided through a seamless "as a service " model. For each company, we provide new keys...be responsible for the following: . Delivering an exceptional customer experience by responding to incoming calls from Members… more
- Sutherland Global Services (Frankfort, KY)
- …years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + ... resolving problems? Do you have any experience in the healthcare /medical field or are you interested in pursuing a...need to be able to: + Deliver an exceptional customer experience by responding to incoming calls from both… more
- Molina Healthcare (Lexington, KY)
- …As an AVP, you'll lead a team responsible for delivering exceptional customer service to Medicare beneficiaries **Responsibilities:** **Strategic Leadership** + ... efficiency, accuracy, and member satisfaction. + Responsible for ensuring teams deliver effective customer service for all service needs including benefits,… more
- Molina Healthcare (Lexington, KY)
- …initiatives that result in operational efficiencies and/or an increase in customer satisfaction. **Job Duties** * Builds, manages and maintains effective Business ... key stakeholders in business domain across Health plans and Corporate Healthcare functions, * Requires highest level understanding of organization's business and… more
- Molina Healthcare (Lexington, KY)
- …* Understanding of all areas of health plan operations: claims processing, customer service /call center, provider contracting, benefit design and configuration, ... initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement… more
- Molina Healthcare (Lexington, KY)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating high impact member ... High School Diploma or equivalency **Required Experience/Knowledge/Skills/Abilities** + Excellent customer service , active listening, verbal and written… more
- Public Partnerships LLC (Frankfort, KY)
- …learning program rules of assigned projects to ensure ability to respond to customer service inquiries. * Responsible for developing excellent working knowledge ... required. **Experience:** + 6-month call center experience preferred; or 1-year customer service . + **Bilingual (Spanish) is required.** **Working Conditions:**… more
- Sutherland Global Services (Frankfort, KY)
- …you learn with each new call? **Join Us.** We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational ... call center experience + At least one year of customer service experience + Knowledge of the...helping customers globally, across industries from financial services to healthcare , entertainment to retail, insurance to gaming, and everything… more
- Sutherland Global Services (Frankfort, KY)
- …a passion for helping people? **Join Us.** We're Sutherland, and we're now seeking compassionate customer service reps to join us in supporting one of our newest ... for students attending K-12 private schools. + At least one year customer service /call center experience + English proficiency + Strong communication… more
- Sutherland Global Services (Frankfort, KY)
- …_Unlocking digital performance. Delivering measurable results._ We're Sutherland, and we're now hiring customer service reps to help us support a new client, a ... and Wellness programs including a personal trainer dedicated to Sutherland + Excellent customer service skills that result in high levels of confidence and… more
- Sutherland Global Services (Frankfort, KY)
- …_Unlocking digital performance. Delivering measurable results._ We're Sutherland, and we're now hiring customer service reps to help us support a new client, a ... Wellness programs including a personal trainer dedicated to Sutherland Qualifications Excellent customer service skills that result in high levels of confidence… more
- Sutherland Global Services (Frankfort, KY)
- …We're **Sutherland** and we're seeking **bilingual (Spanish/English)** individuals to join us as Customer Service Reps on a **full time, work from home** basis. ... and meet goals + Familiarity with Microsoft Office tools + Experience in customer service + Excellent wired internet connectivity and a quiet, distraction-free,… more
- Sharecare, Inc. (Frankfort, KY)
- …Aide + Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or ... healthcare institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal… more
- Wolters Kluwer (Frankfort, KY)
- …the development of Salesforce Analytics (Einstein) and provide best practices for Sales and Service Clouds. This is a remote position and will report to the ... **Senior Salesforce Administrator - Remote R0041846** **Job Summary:** We are seeking a...data-driven decision-making. + Expertise as a developer within Salesforce Service Cloud, implementing custom functionalities and integrations. + Additional… more
- Conviva (Frankfort, KY)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... (speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center. + High school diploma or equivalent + Ability to… more
- TTEC (Frankfort, KY)
- …questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction ... first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to...proper tools and systems to accomplish day-to-day tasks + Customer -focused mindset + Comfortable with computer systems **What You… more
- Prime Therapeutics (Frankfort, KY)
- …diploma or GED is required + 6 years of work experience in customer service or contracting experience within healthcare , PBM or highly regulated industry + 1 ... is accountable for departmental leadership by optimizing the effectiveness and efficiency of customer service to members, providers and clients. The Manager of… more
- Sharecare, Inc. (Frankfort, KY)
- …or call center environment or a minimum of 2 years experience in a customer service environment. + Previous healthcare experience preferred Sharecare and ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Prime Therapeutics (Frankfort, KY)
- …every decision we make. **Job Posting Title** Sr. Account Manager - Remote **Job Description Summary** **Job Description** Overall management of assigned book of ... interface with the company's main point of contacts. + Promotes and displays customer focus, including the ability to autonomously make good judgement and decisions… more
- Prime Therapeutics (Frankfort, KY)
- …drives every decision we make. **Job Posting Title** Director, Strategic Partnerships - Remote **Job Description Summary** This position will serve a key role in ... on priority initiatives designed to improve operations and meet key customer deliverables. This position will provide technical expertise, project management… more